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Premium Research Sep 2025
... Artificial intelligence leaders are responsible for accelerating AI-driven transformation and innovation across business units and functions. This job description highlights the need for an AI Leader and defines the role’s responsibilities. When to Use Directions for Use Gartner Research ...

Analyst(s):   Erick Brethenoux   |   Mike Rollings
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Premium Research Apr 2024
... ransomware attack on Change Healthcare led to broader industry disruption for care delivery organizations. CIOs can use this research to assess risk exposure and strengthen incident response and mitigation plans, particularly regarding revenue cycle management. Gartner Research ...

Analyst(s):   Robert Potts
Research Sep 2026
... Access Insights Already a Gartner client? Revenue growth for CPaaS providers has slowed from 2022 as core offerings commoditize and traditional developer go-to-market saturates. Product leaders must evolve beyond CPaaS to orchestrate omnichannel conversations and target the needs of line-of-business ...

Analyst(s):   Lisa Unden-Farboud
Research Jul 2025
... Access Research Already a Gartner client? Mobile applications are increasingly sources of financial loss and fraud for organizations. Cybersecurity leaders must follow mobile best practices to avoid data leakage from mobile devices and attacks on infrastructure and against their customers. Overview ...

Analyst(s):   Dionisio Zumerle
Premium Research Sep 2025
... tend to approach ERP initiatives tactically and prematurely, focusing on vendor selection, which results in poor ROI. This research provides five steps for a holistic, business-driven approach to achieving a successful ERP initiative. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended ...

Analyst(s):   Alexander Buschek
... I&O Accelerator for Assessing an I&O Organizational Redesign Accelerator for Eliminating Barriers in IT Service Partnerships Accelerator for Developing a Future-Ready Plan for I&O Skills Accelerator for Resolving Causes of Cloud Dissatisfaction Accelerator for Building a Robust Disaster Recovery Program ...
Premium Research Mar 2024
... Intelligent health is a future vision for the healthcare and life science sector in response to digital advances, shifting competition, and societal and economic pressures. CIOs can use this research to understand and navigate the profound implications for industry and organizational excellence. Overview ...

Analyst(s):   Jeff Smith   |   Animesh Gandhi   |   Michael Shanler   |   Reuben Harwood
Premium Research Jan 2026
... Gartner First Takes Fresh insights on emerging trends Google’s Universal Commerce Protocol (UCP) impacts where and how consumers make purchase decisions, moving high-intent shopping directly into AI-driven experiences like Google’s AI Mode and the Gemini app. Analyze the implications and risks to act ...

Analyst(s):   Kassi Socha   |   Ant Duffin   |   Aditya Vasudevan   |   Robert Hetu   |   Jason Daigler   |   Sandy Shen
Premium Research Jan 2026
... Gartner First Takes Fresh insights on emerging trends The importance of cloud sovereignty —data, operational and technological —has been multiplied by ongoing geopolitical turmoil. CISOs should consider if “just sovereign enough” offerings can meet their enterprise risk management needs, and if the tr ...

Analyst(s):   Lydia Leong   |   Charlie Winckless   |   Harry Collinge
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