... declining net profit margins and increased costs, and view AI and GenAI as a key enabler for driving revenue and productivity. Retail and CG CIOs can leverage these insights to align AI and GenAI strategies with industry CEO priorities. Overview Gartner Recommended Reading Gartner Research ...
Analyst(s): Ellen Eichhorn | Kelsie Marian
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... Artificial intelligence is foundational to retail industry digital transformation. This research evaluates 20 potential use cases based on feasibility and business value to help CIOs of short life cycle retailers target resources on the most beneficial use cases for their organizations. Gartner Recommended Reading ...
... Access Research Already a Gartner client? AI agents hold great promise for all organizations, bringing AI and automation to the next level. Yet agentic AI still has limitations and is not a miracle cure for all use cases. AI leaders can use this research and the associated assessment framework to demystify ...
Analyst(s): Erick Brethenoux | Leinar Ramos | Pieter den Hamer
... Superapps reflect the state-of-the-art interaction design model for mobile apps by composing multiple extensions called miniapps into a unified employee experience. However, agentic AI, especially AI assistants, will have a dramatic impact, reshaping superapp and miniapp concepts. Application leaders ...
Analyst(s): Jason Wong | Sohail Majumdar | Mike Gotta
... become multichannel platforms, requiring a more thorough assessment effort to secure future flexibility. This research outlines the essential criteria for ensuring intranet technology can evolve with organizational needs. More Detail Gartner Recommended Reading Gartner Research ...
Analyst(s): Priyanka Singh | Jed Cawthorne | Mike Gotta | Helen Poitevin
... ServiceNow’s GenAI capabilities are now available for multiple applications across its technology, employee, customer and creator workflows, and industry solutions. This research explains what IT sourcing leaders need to know about ServiceNow’s GenAI packaging and pricing. More Detail Gartner Recommended ...
Analyst(s): Lance Pate | Christopher Dixon | Biswajit Maity | Jan Cook
... World models are gaining attention for their potential to enhance AI agents, which demand adaptive simulation capabilities to more efficiently interact with complex, dynamic environments. Our insights will help AI leaders understand the technical landscape, top use cases and risks associated with this ...
... backbone of modern software. But as integration patterns evolve, are RESTful APIs still the best option, or are alternative approaches better suited for today's evolving software needs? Kin Lane joins this Steering Engineering episode to discuss these timely questions. Overview About the Guest Gartner ...