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Premium Research Nov 2024
... While AI offers myriad opportunities for businesses to thrive, navigating the AI landscape alone can be daunting. Heads of enterprise architecture can learn how Deutsche Telekom partners with industry peers to augment and tailor their AI capabilities and stay at the forefront of AI advancements. Case ...

Analyst(s):   Enterprise Architecture Research Team
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Research Apr 2025
... Access Research Already a Gartner client? The pervasive need for integration, driven by SaaS sprawl, hyperautomation and GenAI, strains backlogged integration-specialist delivery models. Integration leaders can scale delivery capacity by empowering diverse organizational personas to self-serve their ...

Analyst(s):   Andrew Humphreys   |   Shrey Pasricha   |   Keith Guttridge
Premium Research Sep 2025
... entrepreneurs to reimagine CRM software. Enterprise application leaders should watch these vendors for product innovation and market fit across all company sizes. We also selected a vendor pioneering DevOps tooling for CRM AI agents. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading ...

Analyst(s):   Aditya Sawant   |   Ilona Hansen   |   Simon Whight   |   Francesco Vicchi   |   Julian Poulter   |   Olive Huang
Premium Research Sep 2024
... Industry-leading CSPs are forming a venture, led by Ericsson, seeking to accelerate growth in the network API market. CSP CIOs must understand the potential benefits from this initiative and be prepared for any challenges that may surface. More Detail Gartner Research ...

Analyst(s):   Mounish Rai   |   Ajit Patankar   |   Gaspar Valdivia   |   Susan Welsh de Grimaldo
Premium Research Sep 2025
... Context engineering is becoming critical for the reliability and cost efficiency of AI agents and assistants. Software engineering leaders should elevate AI performance by making context engineering a core discipline focused on strategic context management, token efficiency and continuous context validation ...

Analyst(s):   Philip Walsh   |   Manjunath Bhat   |   Akis Sklavounakis
Research Oct 2025
... Access Research Already a Gartner client? Technical debt in integration poses a significant challenge for organizations seeking greater agility and operational efficiency to keep pace with rapidly changing technology landscapes. This research guides software engineering leaders on effectively managing ...

Analyst(s):   Keith Guttridge   |   Andrew Humphreys   |   Shrey Pasricha
Webinar On-Demand
... actions to help you achieve your goals. •Discover frameworks for implementing ethical AI in business scenarios •Learn how organizations resolve ethical dilemmas in AI deployment •Gain strategies to balance innovation with risk mitigation for responsible AI adoption Return to this web page to watch the ...

Analyst(s):   Deepak Seth
Research Jun 2025
... Gartner AI Mandates for the Enterprise Survey reveals that high-maturity organizations have achieved increased trust, improved effectiveness and optimized operations on their AI initiatives. CIOs and AI leaders should utilize the insights from this study to prioritize their efforts for success. Overview ...

Analyst(s):   Anthony Mullen   |   Erick Brethenoux   |   Leinar Ramos   |   Birgi Tamersoy   |   Pieter den Hamer
Premium Research Aug 2024
... Gartner First Takes Fresh insights on emerging trends This comparison plots 18 of the most prominent use cases for generative AI in the transportation industry against value and feasibility. Transportation CIOs can use this to start strategic conversations to guide investment decisions in this technology ...

Analyst(s):   Pedro Pacheco   |   Shivani Palepu
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