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Premium Research Dec 2024
... The digital nexus (connecting, communicating and controlling resources) creates new value propositions for resource availability, orchestration and management. These predictions help CIOs leverage open data and decision intelligence to ensure resilient services in an increasingly complex landscape. ...

Analyst(s):   Sruthi Nair   |   Jo-Ann Clynch   |   Lloyd Jones   |   Lauren Wheatley   |   Nicole Foust
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Premium Research Oct 2025
... Employee productivity is not enough. If you want value from AI, you need to reengineer processes, change team structures, renegotiate contracts with providers or change insource/outsource labor mixes. But these pathways to value can vary greatly in effort. Join this session where you’ll learn about ...

Analyst(s):   Hung LeHong
Research Nov 2025
... Access Research Already a Gartner client? Legacy CRM systems create hidden costs, integration lock-in, and security risks. Their fragmented data and rigid architecture hinder AI and analytics, while upkeep often exceeds the cost of migrating to modern CRM — making modernization essential. Gartner Resea ...

Analyst(s):   Nic Breidel
Premium Research Oct 2025
... AI leaders face mounting AI debt as systems scale. This research provides actionable design principles to help organizations build maintainable, adaptable, and trustworthy AI, reducing hidden costs and unlocking sustainable value. Gartner Research ...

Analyst(s):   Anthony Mullen
Premium Research Oct 2025
... Most IT time and budget are spent on running the business. However, to raise IT’s profile in the C-suite, midsize enterprise CIOs must articulate their contribution to efforts that grow and transform the organization. Use these insights to tell the right business value story. Insights at a Glance Issue ...

Analyst(s):   Joseph Provenza   |   Hemantika Malik
Webinar On-Demand
... アプリケーション戦略策定に携わる日本企業のアプリケーション・リーダーは、何から手を着ければいいのか分からないことが多い。本セッションでは、経営層やユーザーなどの関係者にアプリケーション計画を的確に伝える上で、簡潔かつ効果的なアプリケーション戦略を準備するためのステップを紹介する。 •アプリケーション戦略がなぜ重要か •アプリケーション戦略をどのように作ればよいか •未来のアプリケーション実現に向けて Webinar の視聴に関してご質問がございましたら gartnerwebinars@gartner.com までご連絡ください。 ...

Analyst(s):   Koji Motoyoshi
Announcement April 22 2026
... replacement cycles in lower‑margin segments. “Together, these dynamics highlight a widening divergence across IT markets, as AI infrastructure and GenAI software see substantial upward revisions while device growth reflects ongoing cost and pricing pressures,” said Lovelock. Gartner’s IT spending forecast ...
Premium Research Apr 2024
... Industry cloud platforms are highly valued by respondents to Gartner’s Cloud End-User Behavior Survey. Technology service providers addressing this opportunity in insurance are encouraged to use this research to gauge how insurance organizations are approaching industry cloud platforms. Gartner Research ...

Analyst(s):   James Ingham   |   Gregor Petri
Premium Research Apr 2024
... Industry cloud platforms are highly valued by respondents to Gartner’s Cloud End-User Behavior Survey. Technology and service providers addressing this opportunity in healthcare are encouraged to use this research to gauge how healthcare organizations are approaching industry cloud platforms. Gartner ...

Analyst(s):   Andrew Meyer   |   Gregor Petri
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