... AI leaders face mounting AI debt as systems scale. This research provides actionable design principles to help organizations build maintainable, adaptable, and trustworthy AI, reducing hidden costs and unlocking sustainable value. Gartner Research ...
Analyst(s): Anthony Mullen
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... Most IT time and budget are spent on running the business. However, to raise IT’s profile in the C-suite, midsize enterprise CIOs must articulate their contribution to efforts that grow and transform the organization. Use these insights to tell the right business value story. Insights at a Glance Issue ...
... Employee productivity is not enough. If you want value from AI, you need to reengineer processes, change team structures, renegotiate contracts with providers or change insource/outsource labor mixes. But these pathways to value can vary greatly in effort. Join this session where you’ll learn about ...
... Access Research Already a Gartner client? Legacy CRM systems create hidden costs, integration lock-in, and security risks. Their fragmented data and rigid architecture hinder AI and analytics, while upkeep often exceeds the cost of migrating to modern CRM — making modernization essential. Gartner Resea ...
... operating conditions for the CSP industry. Gartner has prepared four scenarios as examples for CIOs of service providers serving or entering the communications market. Analysis The Purpose of This Research Series Fundamental Elements for Value Creation in the Redefined CSP Industry Two Key Factors Driving ...
... features global software buyer trends uncovered as part of the Gartner Digital Markets 2022 Global Software Buyer Trends survey, providing insight into B2B buyers’ priorities across dozens of countries and industries. Download this resource to understand software buyer preferences, priorities and motivations ...
... Wipro Context Market Overview Product/Service Class Definition Critical Capabilities Definition Impact Assessment and Planning Technology Enablement Industry and Process Expertise Organizational Change Management Continuous Improvement Operational Excellence Business Responsiveness Use Cases Assessment ...
Analyst(s): Susan Tan | Fabio Di Capua | Allan Wilkins
... Access Insights Already a Gartner client? Customer service and support leaders can harness AI to streamline root cause analysis and solution identification by integrating both structured and unstructured data. Leveraging techniques such as natural language processing, machine learning and generative A ...