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Research May 2025
... Access Research Already a Gartner client? Thought leadership can be among B2B CMOs’ strongest content, but only if it sets a strong point of view that resonates with customers. Use this research to build a thought leadership program with a cross-functional steering committee that drives commercial performance ...

Analyst(s):   Nicholas Mortensen   |   Sharon Cantor Ceurvorst
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Research May 2025
... Access Research Already a Gartner client? Organizations and employees are facing a volatile and uncertain future. Executive leaders can effectively lead through crisis and disruption by strengthening and demonstrating self-efficacy, defined as the belief in their own ability to execute the leadership ...

Analyst(s):   Casey Buckley   |   Jennifer Jackson
Premium Research May 2025
... Traditional, cyclic planning processes, such as S&OP and S&OE, do not fit today’s volatile, complex environment and hinder organizations from realizing the full value of data and technology. To thrive, CSCOs need to change their focus and supply chain planning approach to leverage decision-centric p ...

Analyst(s):   Cristina Carvallo   |   Pia Orup Lund
Premium Research Apr 2025
... Gartner research shows that executive turnover is high across the C-Suite. As a CIO, this means your role will transition one way or another. Gartner Senior Executive Partner Tom Fuller joins this CIO Mind Podcast episode to discuss executive transition challenges and how to navigate them. Overview Ab ...

Analyst(s):   Alicia Mullery   |   Tom Fuller
Research Apr 2025
... Access Research Already a Gartner client? People represent the greatest inhibitor to D&A success, yet the effort invested in addressing this issue is almost always disproportionate to the threat. Chief data and analytics officers can use stakeholder mapping to identify, segment and plan and manage the ...

Analyst(s):   Andy Rowsell-Jones   |   Sally Parker
Research May 2025
... Access Research Already a Gartner client? Sales teams miss opportunities and churn revenue when commercial execution is misaligned, resulting in a poor customer experience and missed annual goals. CSOs can use this research to leverage the RevOps commercial council to prioritize, align and coordinate ...

Analyst(s):   Wendy Butler-Mafuz   |   Tyler Huguley
Research May 2025
... Access Research Already a Gartner client? CIOs find it hard to communicate IT’s value to stakeholders who don’t always understand the language of IT. CIOs can use this research to broaden the perception of the business value of IT, both within their teams and with finance and business outcome stakeholders ...

Analyst(s):   Cesar Lozada   |   James Anderson
Premium Research May 2025
... Early DERMS pilots show promise but scaling to production can bring real challenges. CIOs face executive pressure, integration hurdles and the risk of cost overruns. Use this guide to set a realistic scope, manage risks and deliver a successful rollout. More Detail Gartner Recommended Reading Gartner R ...

Analyst(s):   Lloyd Jones   |   Jo-Ann Clynch
Premium Research Jun 2025
... B2B CMOs often focus their efforts disproportionately on understanding the buying journey and neglect the critical touchpoints and customer tasks that occur postpurchase. Create an end-to-end journey map to identify the CX opportunities that drive retention and advocacy with high-priority customers. ...

Analyst(s):   Halle Stern   |   Sharon Cantor Ceurvorst
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