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Research Feb 2026
... Access Insights Already a Gartner client? Salesforce is one of the largest software vendors for many organizations, with a complex pricing model that challenges customers to optimize costs. Sourcing, procurement and vendor management leaders should use these insights to implement tactical and strategic ...

Analyst(s):   Jo Liversidge
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Research Mar 2026
... AI vendor race — and one that hinges on stable political support. That support continues to hold up in national politics, but it is collapsing in the communities targeted for construction. Product leaders must find ways to rebuild community relations or risk derailing their investment plans. Overview ...

Analyst(s):   Aapo Markkanen
Research Mar 2026
... undermine long-term growth. CHROs should utilize a technology cost optimization framework that eliminates wasteful spending, shifts to value-based funding for high-impact initiatives, and enforces technology governance to drive future growth. Insights at a Glance Impact Brief Actions How to Execute Success ...

Analyst(s):   Ryan Smith
Premium Research Mar 2026
... units long before org charts change. HRBPs must detect workflow shifts in roles, decisions and coordination, and translate them into insights CHROs need for effective organization design. Insights at a Glance AI Is Reshaping Work Faster Than Org Design Can Respond AI Is Rewriting the Logic of Organization ...

Analyst(s):   Chirag Aggarwal
Insight Report June 03 2022
... U.S. Healthcare Payer CIO Top Actions for 2022 Explore critical technology and industry trends to focus on. Analyst(s): Connie Salgy, Bryan Cole, Mandi Bishop, Kate McCarthy U.S. employers paid an average of $13,728 per employee in healthcare costs in 2020— an increase of more than 50% in the last decade ...
Premium Research Jan 2025
... Gartner’s industry markets for tech providers initiative helps technology and service providers determine global IT spending evolution and analyze how competitors go to market in specialist verticalized IT segments. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Research ...

Analyst(s):   Nicole Foust   |   Lillian Oyen-Ustad   |   James Ingham   |   Veronica Walk   |   Sandeep Unni   |   Daniel Snyder   |   Debbie Buckland   |   Deborah Neitz Daily   |   Inna Agamirzian
Premium Research Mar 2026
... continues to expand, it is becoming more problematic to provide performant query access to entire datasets. The data twin, implemented as a data product, is a representative subset of the entire population that is significantly smaller. It can be reliably generated and consumed for inference and supporting ...

Analyst(s):   Michael Gonzales
Research Mar 2026
... investment in AI, most executives do not believe their AI strategy is maximizing value, and an even smaller percentage feel their workforce is prepared for the shift. CHROs are pivotal in closing the people-readiness gap by leading with an AI people strategy that aligns talent, organizational capability, ...

Analyst(s):   Diana Sanchez
Premium Research Jun 2025
... AI is enhancing productivity for digital workers, but the value of these tools depend on how time saved is reinvested. CIOs should use this data to discover how workers in different industries are reallocating their time, and explore new ways to win back even more time for their teams. Data Snapshot ...

Analyst(s):   Thatcher Dunlap   |   Tori Paulman
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