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Premium Research May 2025
... Operating models depict how work enters the function and travels across teams and individuals to completion. Chief procurement officers can leverage this research to redesign workflows and to refine and enhance the procurement operating model to ensure alignment with organizational objectives. Overvi ...

Analyst(s):   Michelle O'Sullivan   |   Fareen Mehrzai   |   Doohan Vaz
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Premium Research Jun 2025
... Generative AI can augment and optimize traditional cybersecurity practices, tooling and workflows. Security and risk management leaders should use this library to learn how peers are using GenAI to transform cybersecurity, including control implementation, risk identification and policy adoption. Con ...

Analyst(s):   Nathan Parks   |   Tejas Kapoor   |   Zachary Smith
Research Jun 2025
... Access Research Already a Gartner client? Gartner projects the CPaaS market CAGR growth at 14% between 2024 and 2029 to reach $27.4 billion. Growth will be fueled by enterprise digitization efforts to operationalize CX and drive efficiencies using advanced messaging, solutions/applications, AI and sec ...

Analyst(s):   Lisa Unden-Farboud   |   Arunasree Cheparthi
Premium Research Jun 2025
... Envisioning the world in 2035 challenges the conventional view that equates technology with progress, arguing that this perspective is fundamentally flawed. This podcast explores the potential of human-demand-driven innovation, where societal needs and values guide technological development, rather ...

Analyst(s):   Marty Resnick   |   Robert Bowker   |   Alan Stanley
Premium Research Jul 2025
... Broadcom’s acquisition of VMware, the resulting price increases and changes to the licensing model and partner network have forced many organizations to seek VMware alternatives. This research highlights three adoption trends and offers insight to guide CIOs to the most appropriate VMware alternativ ...

Analyst(s):   Mike Cisek   |   Julia Palmer   |   Jeffrey Hewitt
Premium Research Jul 2025
... analytics governance is fundamental to success with AI. However, it is widely misunderstood and poorly executed when done as another technology initiative. CIOs must recognize their role in defining the D&A governance operating model and setting it up as an embedded business capability. Overview Strategic Planning ...

Analyst(s):   Marlena Brown   |   Anurag Raj   |   Sudarshana Bhattacharya
Premium Research Jul 2025
... The Cybersecurity Maturity Model Certification program reflects a long-term shift in how the U.S. Department of Defense ensures sensitive information protection. The DOD established CMMC to verify defense contractors are compliant with cybersecurity standards. This research provides product leaders ...

Analyst(s):   Michael Brown   |   Katell Thielemann   |   Michael McFerron
Premium Research Jul 2025
... Adoption of robotics and automated material handling equipment is accelerating in warehouses and distribution centers. Supply chain technology leaders must select the right software architecture when implementing robotics and automation in warehouses and distribution centers, or risk lost investment ...

Analyst(s):   Rishabh Narang   |   Federica Stufano   |   Simon Tunstall
Premium Research Jul 2025
... Following the launch of distribution center warehouse management system pilots, organizations often face challenges in transferring implementation insights to additional DCs in a multisite rollout. This case study offers supply chain technology leaders insight into how L’Oreal optimized its WMS tech ...

Analyst(s):   Federica Stufano   |   Simon Tunstall   |   Rishabh Narang
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