... Many communications service providers (CSPs) were outperformed by hyperscalers in the first cloud wave. Gartner has identified five real-world strategies chief product officers at CSPs can adopt and catch the emerging sovereign cloud opportunity wave. Overview Analysis Gartner Recommended Reading Gartne ...
Analyst(s): Rene Buest | Gregor Petri | Chris Meering
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... Personalization is at a crossroads because of evolving customer behavior and technologies. CMOs must help shape the future of personalization by understanding the influences of compliance on the customer, journey orchestration and the operating model to ensure business success. Overview Introduction An ...
Analyst(s): Ant Duffin | Bart Willemsen | Penny Gillespie
... enterprise cloud and SaaS storage costs. By embedding archive-first data volume controls upstream in budget and renewal cycles, heads of I&O can stop inactive data growth before it is committed, reduce data costs, and redirect capacity to innovation. Overview Strategic Planning Assumption Introduction ...
Analyst(s): Rizvan Hussain | Michael Hoeck | Apurva Singh
... Access Research Already a Gartner client? Network outages keep heads of I&O up at night, as they negatively impact revenue, productivity and brand reputation, and are increasingly impactful in the digital era. This research identifies how enterprises can reduce the number, duration and impact of netwo ...
Analyst(s): Andrew Lerner | Tim Zimmerman | Jorge Aragon
... U.S. consumers show some signs of openness to agentic commerce, with readiness varying significantly by generation, income level and community type. While acceptance among younger, more affluent, and urban consumers might be expected, successful digital commerce leaders will adjust their investments ...
Analyst(s): Sandy Shen | Emma Mathison | Jason Daigler
... Access Research Already a Gartner client? Few cybersecurity teams consider themselves sufficiently prepared to meet the demands of enterprise AI adoption. CISOs must establish AI proficiency across the cybersecurity team to boost competence in managing AI cybersecurity risk. Overview Strategic Planning ...
Analyst(s): Manuel Acosta | Meghan Hollis | Victoria Cason
... Analytics and data science is undergoing significant evolution driven by technological advancements, particularly AI. This evolution necessitates a shift in the responsibilities and challenges faced by D&A leaders, requiring them to expand from technologists to business strategists as well. Insights ...
... Access Research Already a Gartner client? Demands to protect the continued expansion of data in the wake of AI strain backup storage capacity, efficiency and operational budgets. Heads of I&O should direct staff to use layered recovery and data tiering strategies based on the operational value of data ...
... Site reliability engineering practices can be truly effective in driving business outcomes when adopted properly. Heads of infrastructure and operations must drive the adoption of organizational design, optimal engagement models and SRE practices that reflect the importance of reliability and resili ...
Analyst(s): Daniel Betts | Hassan Ennaciri | Chris Saunderson