... Enterprises are investing in technologies such as RPA or AI agents to catalyze digital transformation without understanding their business processes, oftentimes leading to futile efforts. Business architects should help enterprises improve their process maturity across six dimensions to enable succe ...
Analyst(s): Marc Kerremans | David Sugden | Tushar Srivastava
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... Common AI-enabled benefits in HCM are becoming basic expectations. To differentiate, product marketing leaders must ensure unique value is showcased by combining a robust skills data strategy with AI agents that redefine talent acquisition, HR service delivery and organizational development. Overview ...
Analyst(s): Michelle Shapiro | Mark Stanyer | Chris Pang
... As dependence on sophisticated technology grows, the liabilities associated with technical debt and the deficiencies of project-centric financing are escalating. Heads of I&O must implement continuous funding, managing debt as a recurring operational expense to reestablish financial governance. More ...
Analyst(s): Melanie Freeze | Sanchi Bhat | George Spafford
... Access Research Already a Gartner client? CIOs are rethinking global insourced services as they seek to protect fresh ideas and develop them at innovation centers. Global innovation centers offer a practical, realistic alternative to relying on external technology providers to deliver unique competiti ...
Analyst(s): Ganesh Ramamoorthy | Stewart Buchanan | Peter Skyttegaard
... Transformation programs fail to meet executive expectations when built on assumptions and conventional wisdom that no longer reflect today’s realities. This research reframes four common misconceptions and equips PPM leaders with insights that drive program success. Insight Highlights Impact Brief Acti ...
... Access Research Already a Gartner client? Executive leaders face serious challenges in achieving sustainability goals due to AI-driven energy demand, business growth, and complex regulations. With many 2030 goals out of reach, leaders must decide whether to recalibrate or persevere, emphasizing clear ...
Analyst(s): Shanna Grafeld | Lindsay Azim | Laura Rainier
... Access Research Already a Gartner client? Many important business decisions rely on future predictions, but in uncertain times, this becomes almost impossible. Scenario planning can help organizations manage uncertainty and guide their plans and strategies. Gartner Research ...
Analyst(s): Rowan Wakeford | Saul Brand | Marcus Blosch
... Access Research Already a Gartner client? Gartner’s latest buying data reveals that HR technology buyers are accelerating their purchase decisions, yet overall satisfaction with these purchases remains low. Product leaders must resolve this paradox by prioritizing activities to help buyers achieve fas ...
Analyst(s): Anand Chouksey | Michelle Shapiro | Chris Pang
... client? CIOs need to use the right set of ODMs to drive technology investment decisions and the right set of OKRs to focus the organization and align it with the desired changes in ODMs. Use this research to ensure correct application of these tools. Gartner Research ...
Analyst(s): Paul Proctor | Eyad Tachwali | Christie Struckman