... Access Research Already a Gartner client? CIOs are expected to enable the business model. Business acumen is built by knowing the business model. Amid evolving models and higher expectations from technology investments, this research explains business model components and next steps to help CIOs impro ...
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... Already a Gartner client? Private-equity-acquired software vendors have been utilizing massive price hikes to drive profitability and maximize returns. IT sourcing, procurement and vendor management leaders can use this research to mitigate this new and growing cost risk if private equity acquires their ...
Analyst(s): Chris Middlebrook | James Smith | Mark Carroll | Mike Tucciarone
... Access Research Already a Gartner client? The CPaaS market grew 11.1% in 2024 to $13.5 billion. Despite economic uncertainty, enterprises are focusing on efforts to drive digitalization, improving operational CX and efficiencies using CPaaS’ capabilities to deliver a trusted and personalized CX at sca ...
Analyst(s): Lisa Unden-Farboud | Harshita Chibber | Arunasree Cheparthi
... Access Research Already a Gartner client? Expertise gaps, slower cycles and inconsistent platforms can pose challenges in scaling DevOps. This research helps heads of infrastructure and IT operations drive long-term DevOps success by appointing platform owners, forming dedicated teams and developing ...
Analyst(s): George Spafford | Chris Saunderson | Hassan Ennaciri | Daniel Betts
... AI can transform static battle cards into dynamic tools that provide real-time competitive insights directly within seller workflows. This research explores three AI-driven approaches that product marketing leaders can use to empower teams to enhance competitive preparedness. Overview Strategic Planni ...
Analyst(s): Chris Meering | Dan Gottlieb | Steve Rietberg | Rahim Kaba
... The use of intralogistics smart robots is increasing, and many companies will eventually use heterogeneous robot fleets procured from different vendors. This research helps supply chain technology leaders to gauge how multiagent orchestration (MAO) platforms can orchestrate and assign work between v ...
... Software engineering leaders are seeking effective ways to measure and demonstrate the productivity of their teams. This document provides step-by-step guidance on how to select, track and communicate developer productivity metrics successfully. Overview Steps Review Your Performance Gartner Recommended ...
... Delivering against sustainability commitments requires significant changes to a company’s supply chain. This research highlights how network design, planning and other cross-functional activities enable a reverse supply chain strategy that captures more value from materials to unlock sustainability ...
Analyst(s): Aishwarya Nidadavolu | Sarah Gilchrist | Vicky Forman | Laura Rainier