... Communications leaders face the challenge of reducing employees’ information overload while maintaining alignment and engagement. By Alexandra Earl | January 24, 2025 Information overload burdens communications leaders and employees Everyone within an organization contributes to the problem of information overload ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... infrastructure — spanning AI-optimized hardware, inference engines, agentic AI, software, and security — among hyperscalers, enterprises and consumers. Overall AI spending is forecast to be $1.5 trillion in 2025 and will rise to $3.3 trillion through 2029, resulting in a five-year compound annual growth ...
... digital presence and meet marketing goals. Guide customers through the sales funnel with increased velocity while creating a positive brand experience with a customer engagement strategy. Rupal Bhandari Rupal Bhandari covers sales and account management markets. She received her master’s degree from the ...
... Supply Chain as a Safe Harbor Amid Trade Volatility By Stan Aronow | February 21, 2025 Recently, I joined a roundtable discussion with a group of supply chain executives from larger, more advanced companies on the topic of strategies for navigating the current landscape of tariff and trade uncertainties ...
... organizations are successfully reducing headcount today. According to a Gartner survey of 321 customer service and support leaders conducted in October 2025, just 20% of organizations reported reduced agent headcount due to AI, indicating that AI’s current impact remains modest. Nearly 80% of organizations ...
... differentiated, and time-boxed experimentation for innovation. Finance and IT leaders should use capability maps and portfolio health assessments to guide decisions and regularly review the portfolio to ensure technology investments remain intentional and strategic. Journalists can receive additional information ...
... ability to effectively respond to an issue and mitigate major losses. While organizations often have standardized policies and procedures designed to guide employees through a crisis, many struggle to operationalize these escalation procedures due to the ambiguity inherent in the business’s decision to ...
... extreme testing, automated incident resolution, software engineering within IT operations and security in the application supply chain to increase the resilience and stability of systems. Gartner predicts that by 2025, organizations that invest in building digital immunity will reduce system downtime by up ...
... use this guide to: Identify best-fit buyer types Take actions to steer the buying process Optimize the potential for a high-quality deal Understand tech buying behavior to steer consensus Providers must know what outcomes the organization is expecting and who is driving them in order to guide technology ...