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Research Oct 2020
... innovation leaders can learn from how productizers have leveraged partnerships to provide the skills and capabilities they lack, accelerating time to market for their digital products. Overview Survey Objective Data Insights Methodology Additional Research Contribution and Review Gartner Recommended Reading ...

Analyst(s):   Samantha Searle
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Premium Research Jun 2023
... This data reveals the relative mind share of many IT services issues, vendors and decision stages, showing five quarters of end-user inquiry trends by job role, industry sector and peer group. Table of Contents List of Tables List of Figures List of References Overview Gartner Recommended Reading Gartner I ...

Analyst(s):   Neha Sethi
Research Feb 2026
... Access Insights Already a Gartner client? Organizations anchoring on token prices systematically underestimate the composite costs of LLM-based AI agents. Software engineering leaders must apply systematic cost optimization across model selection, agent configuration, and financial governance to conta ...

Analyst(s):   Alex Coqueiro   |   Jim Scheibmeir   |   Cary Pillers
Premium Research Mar 2026
... The war in the Middle East is one of many geopolitical conflicts that expose how fragile and static cybersecurity programs are. Even companies with no direct regional footprint face threat exposure, cyber risk, and supply chain disruption. CISOs and CIOs must shift from static planning and operation ...

Analyst(s):   Pete Shoard   |   Katell Thielemann   |   Eric Grenier   |   Charlie Winckless   |   Arthur Sivanathan   |   Sam Olyaei   |   Lampis Alevizos   |   Erin Ferguson
Premium Research Mar 2026
... Megavendors tout high AI adoption, but IT SPVM leaders must separate genuine investment from marketing and bundling tactics. This document provides actionable, data-driven insights to exploit vendor AI hype and use it to negotiate better deals. Insights at a Glance Issue Context Impact Brief Implication ...

Analyst(s):   Hannah Decker   |   Mike Tucciarone
Premium Research Mar 2026
... This AI briefing examines three important updates: NVIDIA GTC 2026 announcements, OpenAI’s release of GPT-5.4, and the Pentagon’s designation of Anthropic as a supply chain risk. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lucas Kobat   |   Shubhangi Jena   |   Auria Asadsangabi
Research Apr 2026
... Access Insights Already a Gartner client? AI agents present new challenges due to nondeterministic and autonomous behavior requiring an update to the traditional SDLC. Software engineering leaders can overcome the challenges by establishing an opinionated ADLC to streamline the processes and practices ...

Analyst(s):   Manjunath Bhat   |   Gary Olliffe   |   Tigran Egiazarov   |   Adrian Leow
Premium Research Feb 2026
... Martech utilization is rebounding toward pre‑2023 levels, but organizations struggle with change management, data integration, and training capacity rather than technology itself. AI agent adoption is accelerating unevenly, revealing that organizational readiness, not ambition, is the primary determ ...

Analyst(s):   Alan Lopez   |   Ross Cosner
Premium Research Feb 2026
... This research identifies top 15 GenAI use cases in the enterprise communications and collaboration domain. Heads of I&Os must apply the relevant use cases to improve employee experience and team performance, and to shape the overall enterprise communications and collaboration investments. Overview How ...

Analyst(s):   Christopher Trueman   |   Pankil Sheth
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