... Access Insights Already a Gartner client? Heads of ERM should think about AI skills as a baseline expectation, not a capability to develop in the future. Delaying AI skill-building and adoption risks eroding ERM’s credibility and influence. Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Samantha Darnell
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Access Insights Already a Gartner client? AI job redesign fails when workforce change is imposed on employees instead of being co-created with them. CIOs who co-design job evolution and embed learning into work can reduce resistance, close skill gaps faster and accelerate AI value realization. Insights ...
... IT SPVM leaders are under pressure to decipher and negotiate Anthropic Claude, Google Gemini, and OpenAI ChatGPT enterprise offerings. Use these insights to optimize hybrid pricing, maximize pooled usage, and secure contract provisions that prevent costs from spiraling out of control. Insights at a G ...
Analyst(s): Melanie Alexander | Bill Ryan | Christopher Dixon
... Access Insights Already a Gartner client? CMOs must combine segment migration analysis with the voice of the customer to drive growth. Combining commercial outcome segmentation with VoC data creates a framework to understand how to create customer satisfaction and more high-tier customers from low-tie ...
... Access Insights Already a Gartner client? In a fast-changing world, enterprises need a faster and better way to plan and execute strategy. This research introduces a capability model that helps executive leaders build an “always-on” enterprisewide strategic planning competence to deliver better decisi ...
... Access Insights Already a Gartner client? Fragmented telemetry and observability practices fail to support cloud-native delivery, distributed hybrid infrastructure and AI-assisted operations. This research helps heads of I&O redesign observability as a centrally governed operating model that improves ...
... Access Insights Already a Gartner client? CSP network infrastructures are shifting to AI-native models that deliver data-driven operations and services, real-time intelligence, proactive actions, and automation. CSP CIOs need to prioritize capabilities enabling secure, reliable and efficient service e ...
... Access Insights Already a Gartner client? Critical perspective and insight from Matt Monopoli, Director Analyst Gartner Recommended Reading Gartner Insights Abstract ...