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Research Dec 2025
... Access Research Already a Gartner client? The constant acceleration of business and stakeholder demands to realize value with generative AI and other forms of AI continues to build pressure on IT operations. Heads of I&O can use this research to identify promising early-stage vendors whose solutions a ...

Analyst(s):   Hassan Ennaciri   |   Chris Saunderson   |   Cameron Haight
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Research Dec 2025
... Access Research Already a Gartner client? Even after infrastructure technical debt remediation plans are approved and funded, unforeseen changes can hinder their implementation. Heads of I&O should plan contingency strategies that quickly reprioritize risks and mobilize actions to minimize disruptions ...

Analyst(s):   Roger Williams   |   Aparna Bhaumik
Premium Research Nov 2025
... GenAI is compelling CAEs to pinpoint the specific skills auditors need to use this technology. This research identifies the critical GenAI skills specific to audit, equipping CAEs with a foundational framework to define clear GenAI skills expectations and prioritize team learning. Gartner Research ...

Analyst(s):   Ella Yi   |   Maria Wahlstrom
Premium Research Jan 2026
... Gartner’s Future of Work Trends provide CHROs and their C-suite colleagues with the insight they need to act with foresight on the emerging work dynamics that will shape their organizations in 2026 and beyond. Gartner Insights Abstract ...

Analyst(s):   Trisha Rai   |   Kaelyn Lowmaster   |   Peter Aykens   |   Ben Cook   |   CV Viverito   |   Jonah Shepp   |   Emily Rose McRae   |   Brent Cassell
Research Jan 2026
... Access Insights Already a Gartner client? Procurement struggles to select the right source-to-pay vendor due to the array of product capabilities. Procurement technology leaders can compare S2P vendors by using the critical capabilities and use-case analyses aligned to their business needs and objecti ...

Analyst(s):   Magnus Bergfors   |   Lynne Phelan   |   Micky Keck   |   Alex Brady   |   Kaitlynn Sommers
Premium Research Jan 2026
... Research and development leaders face added complexity as a result of AI, uncertainty around corporate growth sources, and an imperative to optimize costs. To effectively lead during times of rapid change, they must identify, address and act on critical trends and challenges. Overview Recommended Acti ...

Analyst(s):   Svetlana Golden   |   Atul Dighe
Premium Research Jan 2026
... Top life insurance technology trends in 2026 focus on providing optimized and streamlined processes while addressing a more personalized approach to customer engagement. CIOs can use these technology trends to help prioritize their investments. Insights at a Glance Strategic Planning Assumptions Issue ...

Analyst(s):   Laurie Shotton
Premium Research Jan 2026
... Service catalogs act as IT’s front door and are critical enablers of digital experience. Well-established catalogs empower self-service, reduce Level 1 demand and strengthen IT’s perception of a service partner. This research helps IT operations specialists build and manage useful catalogs. Overview P ...

Analyst(s):   Luis Fernandez   |   Steve White
Premium Research Feb 2026
... Client interest in IaC has evolved from basic implementations to advanced initiatives, driven by the urgent need to support DevOps, SRE, and Platform Engineering. This note offers a maturity-based framework to help infrastructure platform engineers evaluate and improve their IaC practices. Overview Pr ...

Analyst(s):   Lucas Albuquerque
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