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Premium Research Feb 2026
... This compilation of notable cyber incidents is both an awareness and educational tool to augment C-level executives’ knowledge of recent cyber-focused disruptions. This collection is not exhaustive of all threats and breaches and should complement continuous InfoSec learning from diverse sources. Gar ...

Analyst(s):   Research Board Research Team
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Premium Research Mar 2026
... This research equips SPVM leaders to use a dual-score capability assessment to align AI sourcing with business goals, identify risk-transfer needs, and implement sourcing models and risk‑mitigation measures through a five-dimensional framework tied to organizational objectives and readiness. Insights ...

Analyst(s):   Nathan Davie   |   Melanie Alexander   |   Brett Sparks   |   Tsuyoshi Ebina   |   Rajib Gupta   |   Luis Pinto   |   Katarzyna Fonteyn   |   Sundar Viswanathan
Premium Research Feb 2026
... UOB embarked on a multiyear transformational strategy to scale AI to solve critical business problems by proactively promoting AI literacy across the organization. CIOs can follow the bank’s steps and learn the critical components of its talent upskilling and AI governance model. Case Overview Gartner ...

Analyst(s):   Uri Lerner   |   Thatcher Dunlap   |   Priyanka Shukla
Premium Research Apr 2026
... Organizations in China are responding to new economic challenges and opportunities and building out their digital business ambitions. CIOs and their teams can use this research to help their business meet and exceed expectations. Overview Recommended Actions Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Carolin Zhou   |   Mia Yu   |   Owen Chen   |   Mike Fang   |   Wei Jin   |   Arnold Gao
Research Mar 2026
... Access Insights Already a Gartner client? Custom-built AI agents cost more than organizations expect because costs compound structurally across multistep workflows. Software engineering leaders must establish where costs originate from, apply mitigation strategies, and monitor architectural developmen ...

Analyst(s):   Shiva Varma
Research Feb 2026
... Access Insights Already a Gartner client? D&A leaders struggle to engage business partners effectively in D&A governance initiatives. They can accelerate governance decision making by using easily understood enterprisewide principles. In turn, D&A leaders can “pull forward” the most common challenges ...

Analyst(s):   Claire Song   |   Cameron Roche
Premium Research Mar 2026
... Customer expectations across service industries are shifting rapidly toward frictionless digital experiences and hyperpersonalization. While provider trust remains robust, CMOs must bridge the gap between customer GenAI readiness and the delivery of value-driven interactions. Insights at a Glance Issu ...

Analyst(s):   Ross Cosner   |   Chris Beland
Premium Research Apr 2026
... To secure AI agents and other workloads, identity architects need a Workload IAM architecture that centralizes governance and policy management while leveraging multiple instances of access tools such as workload IdPs, PKIs, secrets management tools, and environment-specific workload identities. Arch ...

Analyst(s):   Erik Wahlstrom
Premium Research Feb 2026
... Skills gaps in I&O slow responsiveness and stifle innovation. AI-powered training can boost the speed, effectiveness, and efficiency of skills development, provided I&O leaders proactively manage the unique risks AI introduces. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brie ...

Analyst(s):   Melanie Freeze
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