... business process outsourcing market is forecast to grow at a five-year CAGR of 3.5% in U.S. dollars (3.9% in constant currency) through 2023. The market will be driven by robotic process automation, digital services and artificial intelligence. Forecast Assumptions Market Impacts Notable Changes Forecast ...
Analyst(s): TJ Singh | Cathy Tornbohm
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... By adopting a futuristic mindset and challenging traditional paradigms, financial services CIOs can position organizations for a competitive advantage and ensure alignment with CEO expectations. The Gartner 2025 banking and insurance strategic planning assumptions focus on critical decisions that separate ...
... what sets apart the best-managed supply chains is crucial for health-system chief supply chain officers (CSCOs). Join this complimentary Gartner supply chain webinar as a Gartner expert presents insights from the Healthcare Supply Chain Top 25 for 2025. Discover the health systems demonstrating excellence ...
... client? IT is becoming a vital sector for China’s prosperity in the foreseeable future. Total IT spending is growing overall while slowing due to macroeconomic trends. A significant divergence appears between business and consumer spending growth, reflecting market sentiment and business cycle deviations ...
... 2026 investment, with AI services (48%) leading the way for planned investments. With build initiatives averaging nearly six technologies and/or services, high-tech executives must focus on building partnerships and capabilities that reduce risks for these complex projects. Gartner Insights Abstract ...
Analyst(s): Kevin Lindsay | Arjun Boparai | Brayden Napoli | Hank Barnes
... polyfunctional robots are the most relevant technologies to enhance customer experience in 2026. This research provides guidance for CIOs in prioritizing top strategic technology trends for adoption in this domain. More Detail Gartner Recommended Reading Gartner Insights Abstract ...
... Agentic artificial intelligence is one of the most prominent topics in cloud ERP. However, prioritizing the right use cases among market hype is critical for success. ERP leaders can leverage this assessment to identify opportunities and prioritize investments successfully. Overview How to Use Use-Case ...
Analyst(s): Robert Anderson | Greg Leiter | Tomas Kienast
... on supply chain organizations. CSCOs of companies undergoing M&A events need to assign resources to manage and implement M&A changes. This research guides CSCOs on how to resource the implementation of an M&A event. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... E-invoicing is a fragmented market, with several vendors supporting certain aspects of e-invoicing, but rarely delivering in-depth and comprehensive solutions. Technology product managers must increase the depth and breadth of their e-invoicing solutions to gain market share. Analysis Competitive Situation ...