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Research Nov 2025
... Access Research Already a Gartner client? Many organizations assess S&OP performance purely on business outcomes, which just shows one dimension of performance. This research helps supply chain planning leaders establish a process monitoring approach focused on process adherence and meeting effectiven ...

Analyst(s):   Marco Sandrone   |   Sarah Gilchrist
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Research Nov 2025
... Access Research Already a Gartner client? Enterprise IT is being redefined, not just enhanced, by AI. This transformation spans every layer: from AI-native infrastructure and self-healing operations to autonomous self-service assistants and new governance challenges around shadow AI. CIOs are at the c ...

Analyst(s):   Arun Chandrasekaran   |   Nitish Tyagi   |   C.A. Swan   |   Rajesh Kandaswamy   |   Mark Margevicius   |   Joe Antelmi   |   Deepak Seth
Research Nov 2025
... Access Research Already a Gartner client? CMOs need a scalable, enterprisewide program to systematically capture, analyze, and act on the voice of the customer throughout the end-to-end journey. Use this framework to build a VoC program that drives customer satisfaction, retention, and revenue growth. ...

Analyst(s):   Chad Storlie
Research Jan 2026
... Access Insights Already a Gartner client? CIOs and technology executives identified generative AI as the technology area that will see the highest average funding increases from 2025 through 2026. Software engineering leaders require a strategic roadmap to move beyond prototyping to scale AI-embedded ...

Analyst(s):   Brent Stewart   |   Joachim Herschmann   |   Jim Scheibmeir
Research Jan 2026
... Access Insights Already a Gartner client? Introducing generative AI into CRM systems not only disrupts employee roles, processes and workflows but also demands cultural change. Financial services leaders can leverage Gartner’s five-step cultural change plan to ensure smooth GenAI integration, minimize ...

Analyst(s):   Chuck Thomas   |   Kristy Waterhouse
Research Jan 2026
... Access Insights Already a Gartner client? Due to increasingly sophisticated cyberattacks, traditional perimeter security is no longer sufficient to protect data storage infrastructure. Heads of I&O must partner with their CISOs to implement zero-trust data storage security to protect the enterprise fr ...

Analyst(s):   Vishesh Divya
Premium Research Jan 2026
... This AI briefing examines three important updates: the Elon Musk-OpenAI trial, the Snowflake and Google Cloud partnership, and Microsoft’s “Community-First” energy initiative. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lucas Kobat   |   Auria Asadsangabi   |   Shubhangi Jena
Premium Research Feb 2026
... Cybersecurity leaders must leverage evidence-based principles like cybersecurity business intelligence to drive measurable resilience and optimize resource allocation. Use this approach to provide clear, evidence-based insights into cyber risk, tailored to your specific environment, that reduce expo ...

Analyst(s):   Leigh McMullen   |   Craig Lawson
Research Jan 2026
... Access Insights Already a Gartner client? Organizations face increasing pressure to comply with evolving privacy regulations, rising risk exposure from new technologies like AI, and reputational challenges. This research offers general counsel a five-step framework to enhance program management, ensur ...

Analyst(s):   Reshma Soni
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