... Access Insights Already a Gartner client? In today’s dynamic business environment, functional silos and team conflicts increase costs and inefficiencies, undermining supply chain value. CSCOs must act as the organization integrators that champion and foster a frictionless culture to accelerate busines ...
Analyst(s): Noha Samara
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... Service and support organizations often see AI and technology transformations fail due to poor change management. This research presents actionable strategies, based on real-world case studies, that achieved successful AI and technology transformations through tailored change management approaches. I ...
Analyst(s): Eric Keller | Lauren Villeneuve | Deborah Alvord
... With rapid advancements in agentic AI, AEO and GEO are essential disciplines due to agents mediating organizational data, content and information flows. Enterprise application leaders must optimize technology stacks to stay relevant. Insights at a Glance Strategic Planning Assumption Issue Context Impac ...
... As value expectations and AI-driven change accelerate, software engineering leaders must continuously strengthen their organization’s ability to achieve business goals. Use this software engineering maturity model to determine a roadmap to build your maturity and accelerate effectiveness. Gartner Rec ...
... Access Insights Already a Gartner client? CSP product leaders need to enforce universal outbound DDoS suppression and implement intelligent edge devices to detect and block malicious traffic. This strategy protects service quality, reduces costs, and shifts security enforcement from consumers to the n ...
... Access Insights Already a Gartner client? AI infrastructure often suffers from low GPU utilization and poor cost-efficiency during LLM inference on customer premises. CPOs can enhance shared GPU usage across siloed projects and adopt prefill-decode disaggregation with heterogeneous processors, reducin ...
... Access Insights Already a Gartner client? Rapid AI adoption in enterprises will reduce human productivity without human-to-AI collaboration, workforce development and addressing notable skills gaps, which makes upskilling more of a priority. CIOs and AI leaders should develop a curriculum that fits le ...
... To maximize the benefits of GenAI and ensure content reflects their organization’s strategy and voice, CCOs and their teams must customize their large language model (LLM). Use this research to learn about four approaches to doing so. Insights at a Glance Issue Context Impact Brief More Detail Gartner Re ...
Analyst(s): Rachel Waxman | Elizabeth Kilbride | Andrew Frank
... Access Insights Already a Gartner client? Brand awareness is complex and often misunderstood by nonmarketing executives. B2B CMOs should use Gartner’s Brand Pyramid to overcome resistance to investment, and combine thought leadership and influencer strategies in brand programs to maintain competitive ...