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Research Jan 2025
... Gartner client? The worldwide analytic platforms market is forecast to reach $48.6 billion in 2025, with a five-year (2023-2028) CAGR of 15.5%. Growth is driven by an acceleration of GenAI initiatives, migration to cloud-based analytic platforms, and preference for embedded AI capabilities and chatbot interfaces ...

Analyst(s):   Jim Hare   |   Kevin Quinn   |   Amarendra .   |   Radu Miclaus
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Premium Research Nov 2025
... Financial crime is costly and increasingly AI-enabled, resulting in millions of dollars in losses every year for banks. This tool is a compilation of industry use cases for bank CIOs that apply a range of technologies, from APIs and biometrics to cloud, graph analytics and machine learning. Gartner Research ...

Analyst(s):   Vatsal Sharma   |   Thatcher Dunlap
Premium Research Nov 2025
... AI technologies are increasing the demand for skills development and transforming learning delivery methods. In response to these changes, L&D leaders can utilize this tool to assess restructuring needs and determine the best-fit L&D structure for their organization. When to Use Contributors Gartner ...

Analyst(s):   Rishika Deswal
Premium Research Dec 2025
... Partner credentials have become basic requirements — necessary for participation but irrelevant for differentiating services during critical buying stages. Tech services leaders gain competitive advantage by developing validated, repeatable solutions aligned to measurable outcomes. Insights at a Glance ...

Analyst(s):   Craig Lowery   |   Fernando Pereiro
Premium Research Feb 2026
... Gartner First Takes Fresh insights on emerging trends Insurance apps launched on ChatGPT promise to disrupt global insurance markets. Insurance CIOs should seize this opportunity to critically evaluate their distribution strategies and the introduction of AI-based insurance apps as a distribution channel ...

Analyst(s):   Larisa Hussak   |   Kimberly Harris-Ferrante
Research Dec 2024
... Access Research Already a Gartner client? This document outlines the process along with best practices and resources available to support organizations undergoing benchmarking exercises using the Gartner self-service End-User Services tools. Overview Analysis Gartner Recommended Reading Recommended by the ...

Analyst(s):   Jamie Guevara   |   Aditi Sharma   |   Shaivya Kaushal   |   Eric Stegman
Research Dec 2024
... software without GenAI in 2025, reaching $170 billion by 2028, due to strong emerging business use cases for GenAI. This document discusses the shift in spend and the impact of growth on the overall CRM market. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner ...

Analyst(s):   Julian Poulter   |   Alexandre Oddos   |   Roland Johnson   |   Amarendra .
Premium Research Sep 2025
... Aligning product strategy with the CEO’s priorities is essential to enterprise success. This research helps chief product officers gain a better understanding of their CEO’s priorities and leverage them in their product strategy planning. Action Name Gartner Insights Abstract ...

Analyst(s):   Charles Sutherland   |   Chris Meering   |   Clifton Gilley   |   Dan Tolan
Premium Research Nov 2025
... conquer today’s toughest challenges! This must-attend session reveals Gartner’s top strategic technology trends for 2026 and beyond. Learn what the trends are, why they matter, and what to watch for or do — so you can turn disruption, uncertainty, and change into opportunity, growth, and competitive advantage ...

Analyst(s):   Tori Paulman   |   Gene Alvarez
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