... The auto industry is at a crossroads. Many automakers and Tier 1 suppliers struggle with their digital transformation and their financial woes add to the problem. Read through this research to understand automotive CIOs’ viewpoint and how they plan to deal with this challenge. Insights at a Glance Iss ...
Analyst(s): Pedro Pacheco
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... Gartner First Takes Fresh insights on emerging trends CISOs must treat all cyber-physical systems as critical business infrastructure. The recent supermarket and blood bank cyberattacks show why CISOs must act now to extend their reach and help protect their organization’s critical processes before CE ...
... evolving transportation landscape continues to be shaped by market volatility, emerging technologies and shifting consumer expectations. Technology and service providers must factor CIO investment priorities into their transportation go-to-market strategy. Overview Data Insights Gartner Recommended Reading ...
... into HR buyer focus areas and strategically align their product strategies with key HR priorities, ensuring relevance and competitive advantage in the market. Overview Gartner Recommended Reading Gartner Research ...
... Access Insights Already a Gartner client? The $362 billion consulting market is forecast to grow by 9.0% (in constant currency) in 2025. Growth will be driven by organizations’ increased spending on digital product engineering, artificial intelligence and sustainability initiatives as they continue to ...
... Access Insights Already a Gartner client? GenAI opens new revenue opportunities for service providers offering system integration services that support customer support platforms and processes. Service providers must continue to plan on delivering GenAI services to stay competitive. Overview Analysis ...
... engagement pricing. CFOs must push for transparency and reshape pricing models so AI-driven productivity translates into measurable financial value. Insights at a Glance Consultants’ Use of AI Inflates Costs for Finance Actions Strive for Transparency and New Pricing Models for High-Value Consulting Engagements ...
... Financial services leaders face pressure to adopt new channels due to intensifying market competition, but doing so often results in more complex and costly service journeys while failing to drive significant channel shift or improve CX. Simplifying your channel strategy can boost CX and ROI. Overview ...
Analyst(s): Benjamin Seesel | Christopher Sladdin | Van To
... Access Insights Already a Gartner client? Prioritizing AI efficiency over user-centric principles creates a fundamental misalignment with market needs. Product leaders should drive human connection to avoid alienating customers. This research provides actionable strategies and examples to do so. Overview ...
Analyst(s): Marissa Schmidt | John Santoro | Ayelet Heyman