... AI leaders must take five steps to help assure safe, secure and more reliable AI agent outcomes, including discovery, identity access management, information governance, systematic agent oversight, and ongoing evaluation and governance. Building AI agents on top of a sound technical foundation is es ...
Analyst(s): Carlton Sapp | Max Goss | Avivah Litan
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Building strategic differentiation and creating continued value from the D&A function in financial services firms is critical. This note highlights the top five D&A trends impacting banking and insurance in 2026 that CIOs must address to scale data and AI efforts. Insights at a Glance Issue Context Imp ...
... Access Insights Already a Gartner client? IT SPVM leaders must go beyond cost-focused sourcing to enable antifragile operations — gaining value from uncertainty. Embedding LCAPs into sourcing, planning and vendor evaluation speeds delivery, cuts shadow IT risks and maximizes value from analytics inves ...
... Access Insights Already a Gartner client? AI-driven analytics increasingly influences decisions and automation, yet technical accuracy alone does not ensure business results. Data and analytics leaders should use AI evaluation to build trusted analytics, align outputs with business outcomes, and ensur ...
... Any time spent on the wrong priority risks your credibility. Focus on the mission-critical priorities of today’s CIOs to shape your achievement early on, using the insights in our resources to accelerate your impact. Action Name Gartner Insights Abstract ...
... Access Insights Already a Gartner client? Customer service and support leaders often struggle to secure adequate funding due to limited financial literacy and lack of alignment with companywide objectives. Secure investment by presenting a financially sound business case that communicates performance ...
... Any time spent on the wrong priority risks your credibility. Focus on the mission-critical priorities of today’s CFOs to shape your achievements early on, using these insights to accelerate your impact. Action Name Gartner Insights Abstract ...
... As a new CSCO, any time spent on the wrong priority risks your credibility. Focus on the mission-critical priorities of today’s CSCOs to shape your achievements early on, using these insights to accelerate your impact. Action Name Gartner Insights Abstract ...
... Access Insights Already a Gartner client? CHROs often struggle to lead digital transformations due to limited credibility and influence over critical tech initiatives, including AI. Use the actions in this research to increase your digital influence and enhance your ability to lead transformation init ...