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Premium Research Sep 2025
... Tariff-impacted businesses are confronted with stark technology choices. Retail CIOs can use this research to redouble efforts to lower procurement costs and improve efficiency, while making technology investments to weather ongoing tariff volatility. Analysis Next Steps Gartner Recommended Reading Gart ...

Analyst(s):   Retail Industry Research Team
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Premium Research May 2025
... As companies mature their capabilities in aligning and integrating their IT and operational technology groups, the overall governance and organizational structure will come under scrutiny. CIOs should use these alternative models as a logical progression of changes to fit their companies’ goals. Gart ...

Analyst(s):   Kristian Steenstrup   |   Jo-Ann Clynch
Premium Research Jun 2025
... The U.S. administration’s volatile tariff policy changes are creating pressure on supply chain costs, supplier relationships and consumer demand. This presentation template helps CSCOs communicate tariff impacts to the board and create alignment on mitigating actions. How to Use This Presentation Gart ...

Analyst(s):   Olivia Marino   |   Suzie Petrusic
Premium Research Jun 2025
... Innovation in emerging energy technologies will significantly shape energy systems through the energy transition. This Hype Cycle helps energy company CIOs assess key disruptive energy technologies that could enhance energy security, reduce emissions, lower cost and enable new business models. Analys ...

Analyst(s):   Simon Cushing
Research Jun 2025
... Access Research Already a Gartner client? Automation is a critical enabler of infrastructure and operations, delivering greater value, efficiency and agility. Heads of I&O considering automation can use this Hype Cycle to deliver these efficiencies, drive innovations, upskill their teams using AI, and ...

Analyst(s):   Chris Saunderson   |   Cameron Haight
Premium Research Jul 2025
... After years of channel proliferation and with recent channel additions poorly utilized, customer service and support leaders must step back and consider whether they now offer more channels than necessary. Use this infographic to explore current channel offerings and their respective effectiveness. O ...

Analyst(s):   Christopher Sladdin   |   J.J. Moncus   |   Keith McIntosh
Research Jul 2025
... Access Research Already a Gartner client? Executives and regulators continue to prioritize cyber-risk management, employing multiple methods and techniques to support governance, risk management and compliance. Security and risk management leaders can use this Hype Cycle to evaluate solutions and make ...

Analyst(s):   Pedro Pablo Perea de Duenas   |   Deepti Gopal
Research Jul 2025
... Access Research Already a Gartner client? IT sustainability programs that manually track their impact grow less efficient at large scale. I&O leaders should use emerging IT monitoring and management tools to offer simple and transparent ways to measure and implement sustainable IT strategies. Overview S ...

Analyst(s):   Ken Rothenberger   |   Autumn Stanish
Premium Research Jul 2025
... U.S. healthcare payer CIOs are heavily investing in data management strategies that allow them to compete in an AI-first world. Use this research to determine the feasibility of agentic AI within your workflow and application modernization efforts to drive business value. Overview Introduction Analysis ...

Analyst(s):   Mandi Bishop   |   Austynn Eubank   |   Amanda Dall'Occhio
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