... Access Insights Already a Gartner client? Despite a maturing unified communications (UC) market, the integration of AI is expected to drive greater value and retention. Vendors expanding their portfolios to include AI-infused CX capabilities alongside UC solutions will be best positioned to capture long-term ...
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... collapses and value shifts to agentic providers controlling execution and outcomes. SaaS must move from GUI to agent user interface (AUI) or risk losing market share to competitors within 18-24 months. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... higher model consumption per task. As workflows evolve from single prompts to multistep, tool-augmented processes, usage will scale, driving strong market growth. Opportunity Overview Notable Changes Methodologies and Definitions Notes Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Radu Miclaus | John Lovelock | Arunasree Cheparthi
... Department of War directed its agencies to accelerate enterprise adoption of AI capabilities in January 2026. Product leaders must refine product and go-to-market strategies to capture growth opportunities in the DoW’s ambition to stay ahead of the competitive global AI race. Insights at a Glance Issue Context ...
... Risk management leaders need clarity when evaluating AI functionality marketed by GRC vendors, as many features lack proven real-world value. Buyers should consider answers to the five most common questions about AI capabilities to cut through the hype and make an informed GRC evaluation decision. Insights ...
... gains, and challenging the viability of traditional SAP application service models. Tech services leaders need to adapt quickly or lose relevance and market share to more innovative, AI-native competitors. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading ...
... In a slow talent market, CHROs are focused on ensuring a positive employee experience, often relying on HR technology and AI. Use these employee insights on the adoption, current value and future importance of HR technologies to design your technology roadmap and investment strategies. Insights at a ...
... Access Insights Already a Gartner client? Most positioning efforts lack impact due to generic buyer profiles, weak market insights and undifferentiated claims. Product marketing managers should root positioning in product value tied to customer needs, buying triggers and competitive differentiation to ...