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Premium Research Apr 2025
... Proactive strategies are crucial for optimizing external IT spend amid volatile and uncertain economic conditions. CIOs can use the nine approaches in this research to guide their sourcing and procurement leaders in developing a balanced plan for cost optimization over the short, mid and long term. ...

Analyst(s):   JoAnn Rosenberger   |   Rajib Gupta   |   Yanni Karalis
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Research Jan 2022
... Application leaders supporting sales need to know how to communicate their request-for-proposal requirements to prospective SFA vendors. Use this research to help guide the three most important areas to communicate in order to improve vendor selection. Gartner Insights Abstract ...

Analyst(s):   Adnan Zijadic
Premium Research Aug 2025
... particularly around justifying marketing investments. Based on proprietary Gartner interactions, we identify the biggest challenges for CMOs at this moment and offer actionable strategies for effective, sustainable partnerships. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Philip Black
Research Dec 2021
... Challenges in orchestrating technologies, people and processes are accelerating demand for IT services to help clients achieve business outcomes. Technology and service providers must assess the impact of these technologies and trends on their business and align with clients to remain competitive. Overview ...

Analyst(s):   Ed Anderson   |   Neil Barton   |   Brendan Williams   |   Twiggy Lo   |   Sid Nag
Blog Post February 20 2026
... communities, or the environment. The Challenge: Rare earth elements are vital for data center technology, but their rising demand creates risks regarding market volatility and geopolitical tension. Further, traditional mining for these materials causes significant environmental and social harm. The Solution ...
Premium Research Jun 2025
... CMOs responsible for growth must ensure they deliver customer retention and organic growth, not just leads and acquisition. Use our customer experience maturity model to evaluate your organization’s CX maturity and identify areas for improvement in business outcomes and customer satisfaction. Overview ...

Analyst(s):   Chad Storlie   |   Leah Leachman   |   Halle Stern   |   Augie Ray
Research Oct 2025
... Access Insights Already a Gartner client? The rapid evolution of AI agents presents a significant opportunity for the CSP industry. CSP CIOs can use this presentation to understand the potential for AI agents within the industry, while considering their current limitations and challenges. Gartner Recommended ...

Analyst(s):   Pulkit Pandey
Premium Research Oct 2025
... management is crucial for achieving strategic objectives. This tool helps PPM leaders assess, visualize and monitor risks over time. By enabling proactive discussions and highlighting urgent risks, it supports timely interventions to improve outcomes. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Lars Mieritz   |   Zahid Kisa
Premium Research Jul 2025
... tool equips CIOs and AI leaders with structured prompts and frameworks to foster executive alignment and shared accountability for enterprise AI success. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Alicia Mullery   |   Leinar Ramos   |   Kyle Owen   |   Yasaswini Guntupalli
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