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Research Jul 2025
... the enterprise can be challenging. This research helps software engineering leaders choose LCAP solutions that offer the right depth of capabilities for their use cases. Overview Strategic Planning Assumption What You Need to Know Analysis Appian Creatio Mendix Microsoft Oracle OutSystems Pegasystems ...

Analyst(s):   Oleksandr Matvitskyy   |   Adrian Leow   |   Akash Jain   |   Kyle Davis
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Research Oct 2025
... Overview What You Need to Know Analysis ACCELQ Applitools BrowserStack Katalon Keysight LambdaTest OpenText SmartBear Tricentis UiPath Self-Healing For Test Scripts Team Collaboration Manual to Automated Test Conversion Test Framework Support Test Orchestration + Prioritization Defect Prediction Service ...

Analyst(s):   Ross Power   |   Sushant Singhal   |   Joachim Herschmann   |   C.A. Swan
Premium Research Sep 2025
... project management and reporting tools that support teams operating in a multimethod reality. To help PPM leaders select the most appropriate tools for requirements, this research evaluates 10 vendor offerings across four use cases. Overview What You Need to Know Analysis Asana monday.com Planforge ...

Analyst(s):   Jennifer Jackson   |   Sean Bankston   |   Kevin Rose
Premium Research Apr 2025
... an essential practice but is difficult to sustain. This Solution Path guides application technical professionals through the process of establishing, growing and maturing an effective KM practice, and defines a maturity model for assessing progress. Overview Problem Statement Solution Path Diagram Solution ...

Analyst(s):   Darin Stewart
Premium Research May 2025
... Omnissa Progressive Infotech Riverbed ServiceNow Tanium TeamViewer Analytics and Reporting Anomaly Detection and Remediation Workflows and Automation Endpoint Experience Virtualization Experience Application Experience Unified Communications Experience Organizational Context Employee Sentiment (Inbound) ...

Analyst(s):   Lina Al Dana   |   Dan Wilson   |   Stuart Downes
Premium Research Sep 2025
... platforms now deliver AI-enhanced, scalable customer engagement across digital and voice channels, enabling automation, personalization and integration for customer service and support technology leaders to transform customer and employee experiences and operations. Overview What You Need to Know Analysis ...

Analyst(s):   Megan Fernandez   |   Pri Rathnayake   |   Jason Bridge   |   Drew Kraus   |   Pankil Sheth
Research Nov 2025
... Access Insights Already a Gartner client? IT vendor management leaders are challenged with achieving outcomes when managing multiple vendors for service delivery. These critical capabilities of SIAM services provide an assessment of vendors across several use cases regarding the oversight and governance ...

Analyst(s):   Andrew Miljanovski   |   Jess Aggio   |   Andrea Lanzavecchia   |   Karl Rosander
Premium Research Sep 2024
... Complexity across multiple transport modes has heightened the need for organizations to adopt a transportation management system. This note guides supply chain technology leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...

Analyst(s):   Peer Contributors
Research Jul 2025
... security capabilities, security solutions providers can maintain relevance and position themselves for growth opportunities. Analysis Gartner Recommended Reading Note 1: AI Security Solutions Representative Market Note 2: Sample MCP Gateway Vendors Note 3: Sample IAM Vendors That Have Released IAM Capabilities ...

Analyst(s):   Tarun Rohilla   |   Frank Marsala
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