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Premium Research Jun 2025
... Procurement can accelerate its key value propositions by investing in emerging technologies to optimize and automate across processes. Procurement technology leaders should use this Hype Cycle to understand the maturity, adoption and benefit of sourcing and procurement technologies. Analysis Definitio ...

Analyst(s):   Micky Keck   |   Chaithanya Paradarami   |   Kaitlynn Sommers   |   Lynne Phelan   |   Cian Curtin   |   Martin Shreffler
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Premium Research Aug 2025
... This Hype Cycle presents the most significant generative AI innovations that will change banking. CIOs can use this Hype Cycle to make practical business decisions and prioritize strategic investments. Analysis Definition: Why This Is Important Business Impact Drivers Obstacles User Recommendations Sample V ...

Analyst(s):   Lopa Sinha
Premium Research Aug 2025
... Most IT buyers lack skill in assessing AI security products; therefore, AI TRiSM providers must ease the buyers’ adoption path and reduce their perceived risk of change. Successful chief product officers will integrate customer enablement services and use a unified security platform. Overview Strategi ...

Analyst(s):   Marissa Schmidt   |   Evan Zeng
Premium Research Sep 2025
... Organizations are misapplying agentic AI to drive incremental benefits in existing products and services, thereby not delivering the real transformative value. Product leaders should identify the right use cases to transform processes with agentic workflows that result in not just individual but ove ...

Analyst(s):   Akhil Singh   |   Anushree Verma   |   Aakanksha Bansal   |   Alfredo Ramirez IV   |   Danielle Casey
Research Aug 2025
... Access Insights Already a Gartner client? Public cloud is the foundational core to most organizations’ digital transformation ambitions. Sourcing, procurement and vendor management leaders can use this research to assess public cloud transformation service provider capabilities, ensuring alignment wit ...

Analyst(s):   Tobi Bet   |   Christopher Wiles   |   Craig Lowery   |   Lydia Leong
Research Sep 2025
... Access Insights Already a Gartner client? The rapid advances in AI are outpacing cybersecurity protections, creating a gap in cybersecurity effectiveness. This research highlights three imperatives that address three governance challenges to bridge the gap and safeguard AI innovation. Overview Introduction ...

Analyst(s):   Angela Zhao   |   Mia Yu   |   Feng Gao
Premium Research Aug 2025
... In 2030, chief financial officers will run a finance function that uses AI routinely in its day-to-day work. Resultingly, finance will take on new work and work in new ways. To do this effectively, finance will need new roles: technology practitioners and enablers, and corporate strategy executors. O ...

Analyst(s):   Hakan Gunaydin   |   Brian Stickles
Premium Research Oct 2025
... Misinformation, overly personalized customer engagement and social polarization are increasing the chance of reputational damage to organizations. Heads of ERM should work with stakeholders to assess three evolving vectors through a reputational lens. Gartner Recommended Reading Gartner Insights Abstr ...

Analyst(s):   Steve Shapiro
Research Aug 2025
... Access Insights Already a Gartner client? Service orchestration and automation platforms empower heads of I&O to orchestrate end-to-end business services, expanding beyond traditional workload automation. This research can help heads of I&O choose the SOAP that best fits their needs. Overview Strategic ...

Analyst(s):   Hassan Ennaciri   |   Daniel Betts   |   Chris Saunderson   |   Cameron Haight
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