... Emerging technologies that support the autonomous enterprise, including artificial intelligence, are expanding the attack surface, making resilience and trust harder to maintain. Heads of EA must embed proactive security and adaptive threat detection into core architectures to safeguard digital futu ...
Analyst(s): David Sugden | Auria Asadsangabi
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... Access Insights Already a Gartner client? As automation and complexity increase over the next five years, CSCOs must manage cost and enable commercial growth by balancing technology efficiency with workforce development. CSCOs who act on these bold predictions will prepare their organizations to thriv ...
Analyst(s): Matthew Matsko | Mel Mohamednur | Dana Stiffler | Julia von Massow | Alan O'Keeffe | Danielle Torgerson | Simon Bailey
... Any time spent on the wrong priority risks missing client needs or reducing company performance, as well as your credibility. Focus on the mission-critical priorities of today’s CPOs to shape your achievement early on, using these insights to accelerate your impact. Action Name Gartner Insights Abstra ...
... Access Insights Already a Gartner client? The AI vendor race is rapidly transforming analyst relations and redefining the role, function and charter at breakneck speed. AR leaders must modernize and demonstrate their value or risk job loss amid ongoing layoffs, especially as vendors urgently need insi ...
Analyst(s): Kip Martin | Lindsay McKinney | Melissa Lane | McKenzie Smith
... Any time spent on the wrong priority risks your credibility. Focus on the mission-critical priorities of today’s CPOs to shape your achievement early on, using these insights to accelerate your impact. Action Name Gartner Insights Abstract ...
... Access Insights Already a Gartner client? Heads of I&O must operationalize service‑level assurance as code — powered by telemetry‑driven, agentic AI — to modernize IT operations and deliver measurable business outcomes at scale. Overview Strategic Planning Assumptions Introduction Impacts and Recommendati ...
... Access Insights Already a Gartner client? Twilio’s combination of omnichannel communications, contextual data, AI frameworks, developer base and technology partnerships make it the company to beat in CPaaS AI. Other CPaaS vendors can catch up with product innovations in agentic AI and vertical-specifi ...
... Access Insights Already a Gartner client? A Center of Excellence (COE) centralizes marketing capabilities to better support the business, but building one can be a complex process, and its not always the right solution. To ensure a COE is justified as the appropriate model, CMOs must ask six qualifyin ...
... Access Insights Already a Gartner client? Microsoft leads in enterprise AI through control of work surfaces, cloud, dev tools, model choice and growing Copilot/agent governance. However, the lead is conditional: strongest in Microsoft-heavy firms; rivals can catch up by owning workflows, neutral gover ...
Analyst(s): Ed Anderson | Kevin Knox | Alastair Woolcock