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Research Jun 2025
... many organizations to pause or delay new investments. As a result, Gartner is moderating its infrastructure software spending forecast growth to 9.6% for 2025, down from 10.9% in 2024. Overview Table of Contents List of Tables Gartner Recommended Reading Note 1 Note 2 Gartner Insights Abstract ...

Analyst(s):   Colin Fletcher   |   Brandon Medford   |   Shailendra Upadhyay   |   Arunasree Cheparthi   |   Varsha Mehta   |   Robin Schumacher   |   Sharat Menon   |   Arthur Villa   |   Amarendra .   |   Christian Canales   |   Kelli Smith   |   Nicholas Carter   |   Lisa Unden-Farboud   |   Saikat Ray
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Research Sep 2025
... 11.2% CAGR in constant currency through 2029, driven by AI, data modernization, and cloud migration. Despite cautious near-term sentiment, budgets hold for mission-critical, productivity-accretive solutions; discretionary projects face scrutiny and longer approvals. Overview Table of Contents List of Tables ...

Analyst(s):   Amarendra .   |   Nicholas Carter   |   Christian Canales   |   Robin Schumacher   |   Lisa Unden-Farboud   |   Sharat Menon   |   Colin Fletcher   |   Arthur Villa   |   Saikat Ray   |   Shailendra Upadhyay   |   Brandon Medford   |   Varsha Mehta   |   Arunasree Cheparthi   |   Kelli Smith
Premium Research Apr 2025
... The U.S. defense market is undergoing disruptive changes as a result of shifts in policy and priorities. It is a complex and competitive market with opportunities for innovative solutions. Product leaders can use this research to quickly inform themselves about the market, trends and buyers. Gartner ...

Analyst(s):   Michael McFerron   |   Rishi Sood   |   Daniel Snyder   |   Michael Brown   |   Irma Fabular   |   George Sellner
Premium Research Mar 2026
... U.S. court. This development further creates immediate ripple effects. To navigate heightened unpredictability, data and analytics leaders responsible for AI must leverage AI-informed scenario planning to recalibrate strategic and operational resilience across the enterprise. Analysis Contributors Gartner ...

Analyst(s):   Sarah James   |   Lydia Clougherty Jones   |   Michael Gabbard
... must be equal to, exceed or be expected to equal in the near-term the company’s overall growth rate. The business adds local content or expertise in markets outside the U.S. Operations are profitable and add or are neutral to corporate earnings per share in the near-term. UpCity (2022) UpCity is an online ...
Research Jul 2024
... Access Research Already a Gartner client? Guiding customers to the best channel to resolve their issue is critical for creating a low-effort customer experience. Customer service and support leaders can use this tool to audit their current channels’ capabilities and identify the best-fit channels to ...

Analyst(s):   Customer Service and Support Research Team
Research Mar 2025
... Heads of EA effectively guide their teams toward sound architectural decisions that drive their organizations’ business value. This diagnostic tool will increase your personal effectiveness by benchmarking your performance against your peers and identifying customized focus areas for improvement. Overview ...

Analyst(s):   Lucas Kobat   |   Alana Nolan   |   Gilbert van der Heiden
Webinar On-Demand
... roles will evolve, the behavioral byproducts leaders must navigate, and why “change management for managers” is the missing linchpin for sustained AI impact. Join us to discover how to prepare your people for AI — because while AI is ready, most workforces aren’t. •Identify the new competencies and role ...

Analyst(s):   Alicia Mullery
Research Jul 2021
... iteration, reflecting continued shift to cloud. Server end-user spending is projected to increase 8.7% in 2021 with a CAGR of 4.9% (in constant currency) for 2020 through 2025, but regional variance remains. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended ...

Analyst(s):   Uko Tian   |   Kiyomi Yamada   |   Naveen Mishra   |   Adrian O'Connell   |   Wataru Katsurashima
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