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Research Jun 2025
... Access Research Already a Gartner client? A successful digital workplace infrastructure and operations strategy requires a cost-effective balance between hardware, software, employee support, cybersecurity and digital employee experience. End-user services leaders can use this strategic roadmap to bet ...

Analyst(s):   Todd Larivee   |   Steve Goldberg   |   Tom Cipolla   |   Sunil Kumar
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Premium Research Jun 2025
... Historically, product management has been loosely defined, with varied role interpretations. As companies urgently shift to a customer-outcome and business-outcome focused approach, chief product officers must clarify the purpose and expectations of the organization to drive impactful change. Overvie ...

Analyst(s):   Clifton Gilley
Premium Research Jul 2025
... As AI adoption accelerates, spiraling costs have upended value estimates and forced a rethink of many AI investments. To keep AI costs in check, CFOs should scrutinize high-volatility ongoing costs, increase leadership accountability and influence enterprise ways of working with AI. Overview Strategic ...

Analyst(s):   Marco Steecker   |   Twisha Sharma
Premium Research Jul 2025
... To scale D&A governance, organizations must shift from siloed approaches to adaptive, integrated frameworks. Leaders should use emerging technologies to overcome fragmented policies and align governance with strategic objectives. Overview Strategic Planning Assumptions Introduction Impacts and Recommend ...

Analyst(s):   Guido De Simoni
Premium Research Jul 2025
... Using irrelevant metrics undermines audit’s ability to assess, improve and communicate its impact. Chief audit executives (CAEs) can use this research to identify and track metrics that provide clear insights and drive impactful outcomes. Action Name Gartner Research ...

Analyst(s):   Tim Berichon   |   Laura Reul   |   Leslee McKnight   |   Margaret Moore Porter
Premium Research Jul 2025
... Generational shifts and the emergence of new, technologically driven consumers necessitate a reevaluation of how retail and consumer goods companies understand and predict consumer behavior. This research highlights the insufficiency of relying solely on generational archetypes and introduces future ...

Analyst(s):   Robert Hetu   |   Max Panther Hammond
Premium Research Jul 2025
... Enterprisewide data literacy initiatives often stall due to organizational complexity and competing priorities. This resource equips CFOs to sponsor, champion and orchestrate data literacy programs that deliver measurable value to the business. Overview Introduction Analysis Gartner Recommended Reading N ...

Analyst(s):   Clement Christensen   |   Srishti Garg
Premium Research Jul 2025
... Discover how AI, seller role evolution and industrialized misinformation will shape B2B sales by 2030. This trend analysis will help CSOs to inform sales strategy, boost seller productivity and enhance trust in a rapidly evolving environment. Overview What You Need to Know Gartner Recommended Reading Ga ...

Analyst(s):   Colleen Giblin   |   Elizabeth Jones   |   Robert Blaisdell   |   Steve Rietberg   |   Ant Duffin   |   Greg Hessong   |   Doug Bushée   |   Luke Tipping   |   Daniel Hawkyard
Premium Research Jul 2025
... Gartner’s retail supply chain top 10 celebrates supply chain excellence by ranking the world’s leading companies. CSCOs can discover what initiatives the Masters and top 10 retail companies are implementing, including the macro trends differentiating the leaders: agentic AI, autonomous operations an ...

Analyst(s):   Chap Achen   |   Tom Enright   |   Tessa Mahon   |   Gerhard Grimm
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