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Research Jul 2021
... organizations continue to adopt product management, EA as a centralized function is no longer fit-for-purpose. EA & TI leaders must evolve their practices into federated and loosely-coupled disciplines to effectively guide responses to disruption and the execution of change. Gartner Insights Abstract ...

Analyst(s):   Nolan Hart   |   Marcus Blosch
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Premium Research May 2025
... experiences with service providers and those often invited to RFPs. Product leaders can use this research to refine their portfolio capabilities and optimize market strategies. Overview Analysis Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Pablo Arriandiaga   |   Sylvain Fabre   |   Gaspar Valdivia
Premium Research Jul 2025
... New tech CEOs must determine objectives based on their company’s growth stage, competitive trends, market insights and board expectations to boost net revenue, retention and future expansion. This research helps you identify business needs and convert them into priorities to be achieved. Action Name ...

Analyst(s):   Peter Havart-Simkin
Webinar On-Demand
... roles will evolve, the behavioral byproducts leaders must navigate, and why “change management for managers” is the missing linchpin for sustained AI impact. Join us to discover how to prepare your people for AI — because while AI is ready, most workforces aren’t. •Identify the new competencies and role ...

Analyst(s):   Alicia Mullery
Research Jul 2024
... Access Research Already a Gartner client? Guiding customers to the best channel to resolve their issue is critical for creating a low-effort customer experience. Customer service and support leaders can use this tool to audit their current channels’ capabilities and identify the best-fit channels to ...

Analyst(s):   Customer Service and Support Research Team
Research Mar 2025
... Heads of EA effectively guide their teams toward sound architectural decisions that drive their organizations’ business value. This diagnostic tool will increase your personal effectiveness by benchmarking your performance against your peers and identifying customized focus areas for improvement. Overview ...

Analyst(s):   Lucas Kobat   |   Alana Nolan   |   Gilbert van der Heiden
Research Jul 2025
... a Gartner client? IT vendor management is increasingly complex due to growing vendor portfolios, evolving technology and offerings, regulations and market volatility. IT SPVM leaders must rethink strategies, incorporate AI and upskill talent to transform ITVM into an integrated, strategic discipline. ...

Analyst(s):   Joanne Spencer   |   Bridget Lee   |   Karl Rosander
Research Jan 2025
... Access Research Already a Gartner client? Setting the foundation for accelerated growth is critical to capitalize on product-market fit. To scale effectively, startup tech CEOs must adapt, reconfigure and build out their organization with the right leadership team, aligning growth strategy and securing ...

Analyst(s):   Ayelet Heyman
Webinar On-Demand
... can evolve monthly emerging from countries worldwide, as well as from smaller governmental entities like states and cities. IT is commonly responsible for responding to such challenges and legal risk and compliance executives often perceive challenges to implementation that the rest of the organization ...

Analyst(s):   Whit Andrews
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