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Research Jan 2025
... Research Already a Gartner client? AI agents are not only the next frontier of AI, but also essential tools for innovating business models. This research offers digital leaders a practical guide to leveraging AI agents to drive business model innovation. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Mordecai .   |   Jorge Lopez   |   Daniel Sun
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Premium Research Feb 2025
... Developing precise prompts for large language models is complex, but necessary as assurance departments’ investment in generative AI increases. This guide encompasses the set of prompt-writing techniques that assurance leaders should know to boost the return on their GenAI investments. Overview Conclusion ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Apr 2025
... effectiveness of the hiring process. Recruiting leaders can use this tool to guide business stakeholders through the recruiting process and create service-level agreements (SLAs) that define clear roles and expectations. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Skye Hartsoe
Research Oct 2013
... based tool is designed to be used to quickly generate a customized timeline for establishing and maturing an enterprise architecture (EA) function. It can be used in conjunction with the our EA in a Box: A Step-by-Step Guide to Establishing Enterprise Architecture. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
Premium Research Jan 2020
... Applications require business input throughout delivery for supporting enterprises’ digital ambitions. Product owners are the key source of business input, but they face many hurdles in effectively guiding delivery teams. Application leaders must take three steps to help product owners be effective. ...

Analyst(s):   Applications Research Team
Research Nov 2013
... and manage business capabilities based on priority. This fourth section of our Step-by-Step Guide for Establishing Enterprise Architecture outlines the importance of, challenges with, and progressive tactics for developing a business interface. Gartner Insights Abstract ...

Analyst(s):   Enterprise Architecture Research Team
... Legal Technology Trends and Predictions Strategic Planning Guide for Legal Leaders Client Story Driving smarter decisions with Gartner insights Learn how Kate Bowen, General Counsel at Texas Oncology, used Gartner's IgnitionTM Diagnostic for Legal Activity Map to focus her resources on key activities ...
Research Dec 2025
... Gartner client? Multiagent systems enable CSPs to move from rigid product bundles to composable products that are tailored for SMB needs. This practice will become the norm for CSPs by 2030, and will deliver differentiation, growth, upsell opportunities, deep customization and better cost control. Overview ...

Analyst(s):   Khurram Shahzad   |   Dennis Stevens
Premium Research Oct 2025
... Cisco’s customer experience (CX) organization deployed AI agents internally to reduce administrative friction for renewal specialists, providing qualified, contextualized insights and improving effectiveness in its revenue renewals and retention numbers. Case Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Sumit Agarwal   |   Kameron Chao
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