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Research May 2025
... CIAM represents a classic use case of combined AM, light IGA, IDV and consent management requirements. Organizations need tailored buying criteria for these solutions. IAM leaders should adopt this five-step approach to select the right tool by aligning their requirements with the tool’s functionality ...

Analyst(s):   Rebecca Archambault   |   Michael Kelley   |   Abhyuday Data
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Research May 2026
... services market in 2025 was defined by consolidation at the top and fragmentation below. Leaders strengthened dominance through agentic-AI-enabled MDR and governance advisory, while challengers leveraged acquisitions and partnerships to capture outsize growth opportunities. Insights at a Glance Market Share ...

Analyst(s):   Tom Powledge   |   Akshita Joshi   |   Bryan Haley   |   Shailendra Upadhyay   |   Rahul Yadav   |   Tarun Rohilla   |   Esha Bhatia   |   Zane West
Research Apr 2026
... Access Insights Already a Gartner client? The Services market saw modest YoY growth in 2025, with Accenture being the market leader. Services’ growth was fueled by integration of AI, demand for cybersecurity and AI-led expansion of data center capacity. Providers embedding AI into core operations enhanced ...

Analyst(s):   Brendan Williams   |   Danny Ryan   |   Mohit Khemka   |   Fernando Pereiro   |   Colleen Graham   |   Jennifer Barry   |   Divyanshu Singh   |   Arindam Das   |   Cathy Tornbohm   |   Grigory Betskov   |   Fabio Di Capua   |   Ankit Singh   |   Rahul Yadav   |   Hardeep Singh   |   Mike Dorosh   |   Tom Coshow   |   Robert Brown   |   Neha Sethi   |   David Ackerman   |   Gunjan Gupta   |   Roshni Mathew   |   Katie Gove   |   Anupama .   |   Ted Chamberlin   |   Scott Frederick   |   Ed Anderson   |   Ben Fieselmann   |   Matthew Brown
Research Jul 2026
... revenue with agentic management platforms. Insights at a Glance Market Share Data Drivers of Winning Performance Analysis Top Vendors Analyzed Mergers and Acquisitions Methodologies and Definitions Gartner Recommended Reading Note 1: CRM Market Taxonomy Note 2: Exchange Rate Alert Gartner Insights Abstract ...

Analyst(s):   Julian Poulter   |   Kanchi Bindal   |   Roland Johnson
Research Jan 2026
... Access Insights Already a Gartner client? Gartner estimates global IT spending in the oil and gas market will increase by 7.9% in 2026 to reach $49 billion, up from $45 billion in 2025. Constant currency spending is expected to see a five-year CAGR of 7.6% to reach an estimated $62 billion by 2029. ...

Analyst(s):   Pankaj Verma   |   Sruthi Nair   |   Inna Agamirzian   |   Simon Cushing
Research Apr 2026
... Access Insights Already a Gartner client? Sourcing, procurement and vendor management leaders need a structured way to convert AI market signals into sourcing, contracting and risk actions. This note provides the fusion-team model, playbooks, workflows and KPIs required to operationalize continuous intelligence ...

Analyst(s):   Bill Ryan   |   Dawn Singer   |   Melanie Alexander   |   Luis Pinto
eBook September 25 2026
... Download this guide for key steps to achieving success on this mission-critical priority and to learn more about how Gartner collaborates with leaders like you to drive key outcomes. You may also like: Webinars on AI, tailored for tech services leaders, led by Gartner analysts Aligning value for growth Differentiation ...
Premium Research Jan 2026
... through internal documents and summarize the content, allowing users to quickly access policies and procedures. CFOs should reference this implementation guide to support pilot planning discussions when pursuing this AI use case. Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ash Mehta   |   Alex Levine   |   Twisha Sharma
Research Sep 2026
... agentic features to enable enterprisewide automation. This Magic Quadrant assesses 20 BOAT vendors to help guide your business process automation decisions. Strategic Planning Assumption Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Amazon Web Services Appian Automation Anywhere ...

Analyst(s):   Saikat Ray   |   Tushar Srivastava   |   Sachin Joshi   |   Adam Briggs   |   Mike Warren   |   Arthur Villa
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