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Premium Research Jan 2026
... journals, ledgers, and other records, automatically correct simple inaccuracies, and flag anomalies and material errors for further human review. CFOs should reference this implementation guide to support leaders and teams as they assess, pilot, and operationalize this AI use case. Contributors Gartner Recommended ...

Analyst(s):   Marco Steecker   |   Twisha Sharma   |   Ash Mehta   |   Alex Levine
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Research Nov 2025
... Access Research Already a Gartner client? Supply chain planning leaders must act now. To deliver balanced decisions that drive high-impact outcomes, leaders must urgently shift from focusing investments on scenario planning capabilities and tools to fully integrating scenario planning into core proces ...

Analyst(s):   Tessa Mahon   |   Shane Brett
Research May 2026
... Insights Already a Gartner client? The RPA market evolved in 2025 as leaders consolidated positions and competition intensified. Shifts toward platform consolidation, deep ecosystem embedding, and centralized governance drove market movement. Insights at a Glance Market Share Momentum Drivers of Winning Performance ...

Analyst(s):   Arthur Villa   |   Saikat Ray   |   Harshita Chibber   |   Varsha Mehta
Research Apr 2026
... Access Insights Already a Gartner client? The business process services market saw moderate expansion in 2025, with leading providers reinforcing their market position through focus on AI and data-led transformation, commercial innovation, and differentiation through vertical solutions, whereas those ...

Analyst(s):   Mohit Khemka
Webinar On-Demand
... roadmaps, R&D planning and investment priorities As the AI market evolves, the competitive landscape is shifting beyond individual AI agents toward autonomous, multiagent systems with advanced reasoning, vision and spatial intelligence. For tech providers, understanding these emerging technologies is ...

Analyst(s):   Danielle Casey   |   Annette Zimmermann   |   Laura Heath   |   Alfredo Ramirez IV
... System (LMS) to better fit organizational needs. How Gartner helped Diane and team leveraged Gartner's Market Guide and advisory expertise to identify cost-saving opportunities and a right-sized solution for Alliant. Business impact With Gartner guidance, Alliant was able to reduce learning costs by 30%. ...
Premium Research Feb 2023
... Identification of groups of ideal customers for your product or service is at the heart of market segmentation efforts. To win in competitive markets, technology and service providers should use this research to more effectively define target segments and focus their sales and marketing efforts. Overview ...

Analyst(s):   Derry Finkeldey   |   Molly Beams   |   Suzanne White
Webinar Dec 2, 2026   Upcoming
... supply chain and functional expertise. Gain practical guidance to build an AI-ready workforce, avoid common pitfalls and position your organization for long-term success. Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar. ...

Analyst(s):   Tess Frenzel   |   Matthew Matsko
Research January 23 2026
... Lead Through Disruption: A CSO Action Guide Effectively prepare and navigate economic turns Sucessful organizations accelerate during economic “turns” — significant changes to the macroenvironment characterized by inflection points in the economic cycle. Their CSOs take risks where others hesitate and ...
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