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Research Sep 2026
... Access Insights Already a Gartner client? AI is increasingly creating measurable business value, yet relatively few organizations are achieving market separation with AI. This research examines why AI-created value is outpacing AI-created advantage and how to convert AI-enabled improvements into sustained ...

Analyst(s):   Alicia Mullery   |   Neal Solanki   |   Maddie Otter   |   Vishnu Kumar
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Premium Research Feb 2026
... The intelligence supercycle is a period of durable growth and market realignment initiated by AI. Analyst relations should take advantage of this career-defining opportunity to navigate their organizations through this disruption and cement their roles as strategic advisors. Insights at a Glance Issue ...

Analyst(s):   John Field
Research Jan 2026
... Access Insights Already a Gartner client? Life science organizations are adopting AI to drive innovation and gain a competitive advantage, yet many CIOs struggle to scale their AI initiatives beyond pilots. CIOs must ensure that proven principles of technology implementation are not overlooked to unlo ...

Analyst(s):   Evun Wyer
Premium Research May 2026
... This research helps CIOs interpret and compare AI commercial and pricing models by defining common structures and terminology, creating a foundation for informed evaluation and future financial governance decisions. Insights at a Glance Strategic Planning Assumption Issue Impact Understanding AI Commercial ...

Analyst(s):   Lauren Wheatley   |   John Santoro   |   Shruthi Shankel   |   Hannah Decker   |   Bill Ryan   |   Akanksha Pandey   |   Andy Rowsell-Jones
Premium Research Apr 2026
... But, on small IT teams, EA practices are often informal. CIOs should use this tool to assess and advance their EA capabilities. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Roger Caleya   |   Donna Scott
Research Apr 2026
... Gartner client? Agentic AI is rapidly expanding CRM autonomy across marketing, sales, service and digital commerce. However, without explicit boundaries for human judgment, enterprises risk degrading customer trust, brand consistency and governance. This research provides enterprise application leaders with ...

Analyst(s):   Guy Wood   |   Ilona Hansen
Premium Research Sep 2026
... metrics fail to accurately judge AI-augmented output. This guide equips HRBPs with a performance framework for evaluating AI-augmented work and differentiating top performance over core role expectations. Insights at a Glance Issue Impact Actions for HRBPs: Evaluating AI-Augmented Work Contributors Gartner ...

Analyst(s):   Megha Yadav
Article October 15 2025
... imperative to clarify the mandate and scope of your role for AI-driven transformation across business units and functions. That’s why Executive FastStart is split into four areas that help guide your journey: establishing priorities quickly, delivering on those priorities in your first year and beyond, understanding ...
Research May 2026
... risk in deploying AI agents in finance is autonomy without oversight. CFOs should use their first finance AI agent to test the governance frameworks for future agents and put review, traceability and control systems in place before scaling into high-impact work. Insights at a Glance Pilot Governance Before ...

Analyst(s):   Alex Levine   |   Shankar K
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