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Premium Research Feb 2026
... The conversational AI platform market is evolving to include conversational AI applications and tools for complex automation and multimodal interactions. This note guides application leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons ...

Analyst(s):   Peer Community Contributor
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Premium Research Jul 2026
... August’s General Counsel (GC) Monitor highlights risks moving faster than many oversight frameworks, including employee participation in prediction markets, board oversight gaps in CEO succession planning, and autonomous AI ransomware agents. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Laura Cohn   |   Bryan Stieneker   |   Alissa Lugo
... training resources and implementation guides as an opportunity to address buyers’ questions about integration and customization and increase their confidence in your brand. Create a profile on Gartner Digital Markets and reach in-market buyers actively searching for the right software and services to fit ...
Premium Research Sep 2025
... Technical professionals are often tasked with delivering D&A architecture in the absence of a CDAO role and without understanding the business outcomes expected. This research helps D&A technical professionals develop the CDAO mindset needed to align architecture design with business expectations. Ov ...

Analyst(s):   Jason Medd   |   Sarah James
Article June 01 2026
... performance, including: Premium compensation for scarce AI talent Long-term costs from workforce reductions and rehiring Increased benefit and workforce structure costs Distortion of pay-for-performance models AI talent costs are rising faster than expected. Competition for AI skills has driven a sharp increase ...
Research Jul 2026
... workplace has expanded the attack surface through endpoints and has increased further security risk for organizations. Cybersecurity leaders must use this research to apply zero-trust principles effectively to reduce attack surface and strengthen endpoint security. Insights at a Glance Impact Brief Actions ...

Analyst(s):   Deepak Mishra   |   Nikul Patel
Guide July 08 2024
... from others in the market. To develop such a statement, you need deep knowledge of the market segment’s competitive offerings. Weak alignment to target markets and vertical industries. Serving disparate target markets and verticals usually means positioning for each target market serviced vs. using one ...
Research Jun 2026
... management market is splitting: vendors like ServiceNow (Now Assist) and Salesforce (Agentforce) are pulling ahead by natively embedding AI into their broad service-management platforms, while those reliant on legacy architectures are increasingly challenged to meet buyer expectations for workflow-native ...

Analyst(s):   Colin Fletcher   |   Mudit Sharma
Research Jun 2026
... 1Q26, the devices market contracted as smartphone sales dropped, impacted by “memflation” and delayed upgrades. Meanwhile, PC shipments rose as enterprises accelerated purchases ahead of further price hikes, driven by a Windows 11 refresh and demand for AI PCs. Insights at a Glance Market Share Momentum ...

Analyst(s):   Divyanshu Singh   |   Namrata Banerjee   |   Rounak Bhattacharyya   |   Rishi Padhi
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