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Premium Research Jun 2026
... Data and analytics leaders struggle to quantify and communicate the business value of their initiatives. Use this Ignition Guide playbook to identify business value metrics that directly link data, analytics, and AI operational investments to measurable business outcomes, streamlining prioritization ...

Analyst(s):   Alan D. Duncan   |   Brian Foster   |   Ray Collins   |   Michael Gabbard
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Premium Research May 2025
... Procurement leaders often find it challenging to supervise the timely execution of contracts to meet business needs. This guide will help them create a contract management policy that clarifies roles and best practices, thereby significantly reducing cycle time and enhancing efficiency. Overview Steps ...

Analyst(s):   Esha Segan   |   Joe Stephens
Premium Research May 2025
... The project manager role is evolving rapidly as organizations increasingly shift toward agile and product-centric delivery. This guide will help PMO leaders build or update a PM competency model based on the 10 next-generation skills that drive high performance. Overview Steps Review Your Performance ...

Analyst(s):   Woojin Choi
Premium Research Feb 2024
... emerging trends Endpoint security is the first line of defense for the largest attack surface within any organization. This brief provides guidance for security and risk management technical professionals on what components make up the endpoint security stack and what kind of protection each component ...

Analyst(s):   Eric Grenier
... require improvement. The tool calculates API by considering both the maturity and importance of each activity, guiding you in aligning your communications strategy with business needs and market opportunities. Benefit from a personalized walk-through of your results with action-planning guidance from a ...
Complimentary Research February 16 2026
... enterprise-wide transformations, HR must transform itself as a function and build permanent adaptability that allows HR to consistently reinvent itself while guiding the evolution of work. This alignment enables HR to continuously support and drive enterprise transformation. Gartner predicts AI solutions are poised ...
Webinar On-Demand
... when supported by mature workflows, structured context and effective software delivery practices. This webinar explores how organizations can prepare for AI agent adoption by improving documentation, automation and internal platforms, while providing agents with the organizational knowledge they need to ...

Analyst(s):   Roy Triesscheijn
Premium Research Oct 2025
... investing in digital customer service face a confusing landscape, with AI innovation blurring the lines between once well-established and distinct markets. Customer service leaders can turn the challenge into an opportunity by rethinking their platform strategy. Insights at a Glance Strategic Planning ...

Analyst(s):   Brett Overbey
Guide December 05 2024
... blueprint. This is an experience-driven architecture for guiding decisions about applications, portfolio management and success metrics. A digital workplace blueprint is based on “work hubs” that are centers of employee activity, each with a distinct purpose. For example: The work hub, the centerpiece of the ...
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