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Premium Research Apr 2026
... Digital‑first competitors are accelerating ahead with cloud-native data platforms, making modernization urgent for organizations that want to stay relevant. This note guides data and analytics leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...

Analyst(s):   Peer Community Contributor
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Premium Research Mar 2024
... Competition for critical talent remains steep in 2024. We share six insights on talent competition, candidate perceptions, compensation, underleveraged talent pools and the application process. Recruiting leaders can use these insights to improve candidate experience and attraction strategies. Gartner ...

Analyst(s):   Kelsey Iannaccone
Premium Research Sep 2026
... Modernizing high-value legacy software requires understanding and aligning intended behavior to future intent before generating new code. Software engineering leaders who rush AI into rewriting legacy application code simply create the wrong software faster. Insights at a Glance Issue Impact More Detail ...

Analyst(s):   Howard Dodd
Premium Research Sep 2026
... ITSM is being transformed by AI, cost and scalability pressures, growing technical landscape complexity, and evolving business customer expectations. This research identifies seven critical trends and key actions heads of I&O can take to get ahead of them. Insights at a Glance Issue Impact More Detail Ga ...

Analyst(s):   Joe Rogus   |   Roger Williams   |   Chris Matchett   |   Jen Lichucki   |   Siddharth Shetty   |   Rich Doheny   |   Chris Laske
Premium Research Jun 2025
... Organizations managing IT services are increasingly turning to ServiceNow’s AI platform to boost productivity and optimize cost. This guide outlines ServiceNow’s strategy and product roadmap, equipping CIOs with the tools to strategically invest in and maximize the value of their ServiceNow investments ...

Analyst(s):   Dennis Gaughan   |   Pri Rathnayake   |   Colin Fletcher   |   Andrew Miljanovski   |   Olexiy Kovtunenko   |   Siddharth Shetty   |   Ron Hanscome   |   Garrett Astler   |   Frances Karamouzis   |   Jan Cook   |   Danny Kreidy   |   Alastair Woolcock
Premium Research Oct 2025
... and fragmented, often unable to provide suppliers and internal stakeholders with a clear understanding of their role and expectations. This Ignition Guide helps CPOs build and communicate a plan to address these shortcomings and successfully onboard suppliers. Gartner Research ...

Analyst(s):   Michael Ryan
Research Jul 2025
... in 2Q25 to 290.5 million units, marking a seventh consecutive quarter of modest growth. AI-driven innovation and value-focused models offset low-end market weakness amid challenging economic and geopolitical climate. What You Need to Know Findings: Top-Line Results Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Rishi Padhi   |   Divyanshu Singh   |   Namrata Banerjee   |   Rounak Bhattacharyya
... Maintenance A complete guide for software providers to effectively position your field service and maintenance solution and engage B2B buyers. Caroline Hogan Caroline Hogan is the Senior Director of Vendor Marketing at Gartner Digital Markets, where she manages the marketing strategy for the vendor platform ...
Premium Research Aug 2025
... A high-quality developer experience enables development teams to do their best work and deliver greater business value. This Ignition Guide shows software engineering leaders how to create and promote a high-impact strategy to address development teams’ leading pain points. Overview Steps Gartner Recommended ...

Analyst(s):   Alec Pallin   |   Brian Minning
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