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Premium Research Apr 2026
... This research outlines CEO sentiments on AI’s impact to guide executive strategy. Executive leaders must use these insights to redesign internal capabilities, prepare for machine customers, and shift away from vulnerable transactional revenue models. Insights at a Glance Issue Context Impact Brief More ...

Analyst(s):   Don Scheibenreif
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Premium Research Jan 2026
... July 2025 changes to the Microsoft Office update channels have ended the practice of annual updates. This research guides application architects through the required changes and options for managing Microsoft 365 desktop updates across both production and testing scenarios. Overview Analysis Recommendations ...

Analyst(s):   Sebastian Kempf   |   Timon Watson
Premium Research Feb 2026
... This “Business Partner Conversation Guide” helps communications leaders identify their business partners’ strategic objectives, stakeholders, barriers, enablers and key indicators that will help inform the CCO’s approach on how communications can provide value in helping achieve those business objectives ...

Analyst(s):   Paul Swiergosz
... growth decisions, while partnering effectively across the organization. Solutions for tech services leaders and teams Tech services leaders are challenged to create market-leading offerings that deliver client value. Gartner for Tech Services Leaders provides insights, guidance and tools to help practice ...
Research Nov 2025
... will grow through 2029 at a constant currency CAGR of 14.4%, driven in part by generative and agentic AI. Providers in each CRM market should focus on tangible AI outcomes for their investments, including references, ROI examples, and templates, tailored to organization size. Overview Forecast Data Summary ...

Analyst(s):   Kanchi Bindal   |   Julian Poulter   |   Roland Johnson   |   Amarendra .
Research January 28 2026
... architecture. To support the growing business demand for composable business applications this research explores: Adopting business-defined software modularity Building flexibility into product pricing strategies Experimenting with alternatives to prepare for modular delivery Building a product strategy that ...
... With the support of Gartner Digital Markets, Novarad was able to: Book 2x more high-quality demos Win 60% of deals sourced from Gartner Digital Markets Tailor sales pitches to outperform competitors We love the quality of the data that we get from Gartner Digital Markets, and we find our account team is ...
... In this article, we discuss six ways customer reviews provide a solid return on investment (ROI) for the marketing, sales and product development teams. Ready to get started? Download the complete guide to review collection to learn why your software business should collect reviews and how to leverage ...
Premium Research Jul 2025
... CEOs are facing a series of leadership tests amid significant market uncertainty. Our CEO survey highlights critical priorities and changes in CEOs’ thinking as they navigate market and government policy shifts at the start of 2025. Overview Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Jennifer Carter   |   David Furlonger   |   Gabriela Vogel   |   Stephen Smith   |   Don Scheibenreif
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