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Research Apr 2020
... firms to rewrite their business plans for 2020 and 2021. This research explains the potential trends and provides planning assumptions for the new recessionary landscape. Overview Introduction Market Trend Gartner Recommended Reading Note 1: Summary of the 4 Phases for TSPs to Lead in the COVID-19 Environment ...

Analyst(s):   Neil Barton   |   David Ackerman   |   Chrissy Healey
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Premium Research Mar 2026
... is a new challenge when compared to traditional software engineering. The agent development life cycle (ADLC) guides software engineers establishing the processes, platforms and practices for building successful AI agents. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and ...

Analyst(s):   Manjunath Bhat   |   Gary Olliffe
Premium Research Feb 2026
... Cost optimization is the top priority for the IT I&O function. Grounded in insights from Gartner’s 2025 I&O Signature Role Survey, this research guides heads of infrastructure and operations to rightsize their observability platform investment. Insights at a Glance Strategic Planning Assumption Issue ...

Analyst(s):   Tanmay Bisht
Premium Research Jan 2026
... people capabilities, rather than treating it as a separate initiative. By guiding productive conversations among HR and business leaders, it enables them to identify actions that drive business impact. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   CV Viverito
Research Aug 2026
... Access Insights Already a Gartner client? AI technologies and rising expectations for enterprise transformation reinforce the need for CHROs to successfully transform the HR function. This Hype Cycle helps HR leaders identify and prioritize innovations that drive effective HR transformation. Analysis ...

Analyst(s):   Nicole Paripurana   |   Seyda Berger-Böcker
Research Aug 2026
... Insights Already a Gartner client? Candidates today are highly selective about which jobs they accept, even when there are fewer opportunities in the market. To attract quality hires, CHROs can leverage insights sourced from candidates’ surveys to better differentiate, personalize, and communicate their ...

Analyst(s):   Caroline Ogawa
... Porter is the Chief of Research and Distinguished Vice President for Audit and Risk Practices at Gartner. In this role, Ms. Porter oversees content planning and strategy for Chief Audit Executives and Heads of Enterprise Risk Management, guiding research teams to deliver actionable insights that empower executives ...
... growth decisions, while partnering effectively across the organization. Solutions for tech services leaders and teams Tech services leaders are challenged to create market-leading offerings that deliver client value. Gartner for Tech Services Leaders provides insights, guidance and tools to help practice ...
Premium Research Jun 2026
... digital experience strategies: Evaluate readiness for composable architectures, upskill teams for agentic AI, and strengthen API management. Prepare for vendor consolidation and negotiate flexible renewal terms to stay agile in a rapidly changing market. Overview Analysis Gartner Recommended Reading Evolving ...

Analyst(s):   Chad Storlie   |   John Santoro   |   Mike Lowndes   |   James McCormick   |   Irina Guseva   |   Isoke Mitchell   |   Kassi Socha   |   Mark O'Neill   |   Jeff Cohen
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