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Research Jul 2025
... that prioritize practical capabilities over theoretical performance and business cases to justify the value of investing in 6G. Overview Introduction Market Trend Gartner Recommended Reading Note 1: 3G, 4G and 5G Technologies Approved by ITU-R Gartner Research ...

Analyst(s):   Kosei Takiishi   |   Peter Liu
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Research May 08 2024
... share their vision for their function and the organization's future success. Download the Gartner Toolkit for New Customer Service Leaders to gain access to: First 100 Days Roadmap for Customer Service Leaders 2024 Customr Service Leadership Vision Report Customer Service Strategy Guide and Template Customer ...
Research Feb 2026
... persist in reporting on tech performance outcomes for cybersecurity, creating dissonance with their boards and C-suites that hampers investment. This note guides CIOs to make effective decisions to shift from technology outcomes to business outcomes for cybersecurity. Insights at a Glance Impact Brief ...

Analyst(s):   Paul Proctor   |   Emily Tan
... focus is supporting product leaders in various critical tech markets including AI model evolution and domain-specific model development for all industries. One of the key aspects she advises clients on is how to build a winning strategy for products that are powered by domain-specific AI models. How to ...
Research Aug 2021
... Many automotive companies are seeking ways to monetize their data assets. Although the market to buy data from vehicles is nascent, use cases are increasing, which could create an additional market for companies with connected vehicle fleets. Gartner Insights Abstract ...

Analyst(s):   Jonathan Davenport   |   Michael Ramsey
... trends, market dynamics and business strategies for CRM and CX, AI and customer data management platform, customer services and support, customer 360, and adoption best practices. She is a trusted advisor for end-user organizations on business and technology strategies for CRM and CX, and for technology ...
Premium Research Apr 2025
... open-source software (OSS) to drive innovation, achieve cost savings and enhance flexibility. However, proper management and governance are crucial for moving beyond the hype, mitigating risks and increasing business value. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Nitish Tyagi   |   Mark Driver
Premium Research Mar 2025
... This hiring guide tool provides information to help PMO leaders source and hire the right talent for the project manager role. The attached deck contains data on the global demand, market salary and key skills to enable informed hiring decisions. When to Use Gartner Research ...

Analyst(s):   Shilpa Pental   |   Swarnima Pandey
... he was responsible for launching the digital strategy practice. Identifying high tech provider opportunities for revenue growth and competitiveness The trends and direction of the High Tech industry and its growth opportunities Executive leadership and building personal brand Market position and competitiveness ...
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