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... analyze and generate insights for departments such as marketing, customer service and IT. Direct feedback involves responses that customers directly provide when asked for feedback or motivated by their experience. Examples include customer interviews, surveys, complaints, market research and focus group ...
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Research Dec 2020
... high-quality user experience, application leaders must incorporate UX skills and duties into nondesigner roles (known as citizen designers). Use this guide to build UX skills in nondesigners and to help them establish mentoring relationships with professional UX designers. Overview Steps Recommended by ...

Analyst(s):   Applications Research Team
Webinar On-Demand
... applications and workloads to enforce security measures. However, the concept of "zero trust for data" now transitions to a data-centric approach for protection. Join this complimentary Gartner security webinar for security architects and technical professionals as a Gartner expert uncovers how you could ...

Analyst(s):   Anthony Carpino
Research Oct 2025
... Access Research Already a Gartner client? CEO turnover and board pressure for rapid AI adoption are driving C-suite restructures to consolidate all technology areas under one leader or create new roles like chief AI officer. CIOs must help their C-suite cut through the hype around one-size-fits-all structures ...

Analyst(s):   Jaime Capella   |   Meghna Joshi   |   Josephine Lippincott
Premium Research Oct 2024
... Market growth leaders in AI chip innovation are enabling AI system advances through AI processors/GPUs, high-bandwidth memory, automotive sensors and custom silicon. These innovations can help product leaders gain a competitive advantage for their AI workloads. Overview Analysis Gartner Recommended Reading ...

Analyst(s):   Kanishka Chauhan   |   Jon Erensen   |   Joseph Unsworth   |   Alan Priestley   |   Menglin Cao
Premium Research Nov 2024
... This go-to-market plan describes the messaging language, the different buying team needs and the types of enterprise where fleet management software should be positioned for success. Product leaders can use this document to accelerate their lead qualification and sales cycle processes. Overview Strategic ...

Analyst(s):   Bill Ray
Research Aug 2024
... priorities, new CIOs need to quickly familiarize themselves with the role. Interim CIOs can assist by leveraging this research to create an orientation guide that offers critical information and partnering with new CIOs to support their early success. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Abhishek Banerjee
... passwordless authentication, ensuring digital identity security, and differentiating their technology in a competitive market. Mission-critical priority Toothpic worked with Gartner to refine their market positioning, enhance their value proposition, and increase visibility. How Gartner helped Gartner helped Toothpic ...
Research Feb 2026
... persist in reporting on tech performance outcomes for cybersecurity, creating dissonance with their boards and C-suites that hampers investment. This note guides CIOs to make effective decisions to shift from technology outcomes to business outcomes for cybersecurity. Insights at a Glance Impact Brief ...

Analyst(s):   Paul Proctor   |   Emily Tan
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