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Premium Research Jul 2026
... can use AI tools such as Claude Cowork, Claude Code, Open Codex, or Google AI Studio. This note introduces a new series from Gartner called “Claude for CFOs” that provides concrete guidance on how to use these tools in CFOs’ personal workflows. Insights at a Glance Issue Impact More Detail Contributors ...

Analyst(s):   Philip Hechter   |   Alex Levine   |   Paul Quinn   |   Heather Wilson   |   Valeria Miron   |   Matthew Charlet   |   Shankar K
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Research Oct 2026
... Access Insights Already a Gartner client? As organizations deploy AI agents, compliance guidance designed for human judgment becomes ineffective. Agents require explicit rules, decision logic, escalation triggers, and approval thresholds. Compliance leaders must help developers encode compliance requirements ...

Analyst(s):   April Lawrence
Premium Research Oct 2026
... Opportunities to influence the board are limited, and each interaction is an opportunity for CPOs to elevate material risks and build credibility. CPOs must present a concise, cross-domain view that connects risk exposure to business priorities and recommended actions and clearly articulate what support ...

Analyst(s):   Tim Moran
Research Jul 2026
... around them is: most functions remain centralized with flat budgets and headcount. Org structure is not the lever. Heads of Enterprise Architecture must guide increasingly distributed decisions, soon made by AI agents, with the structure they have. Insights at a Glance Analysis Gartner Recommended Reading ...

Analyst(s):   Alana Nolan
Research Aug 2026
... Insights Already a Gartner client? Companies are challenged to meet multigenerational customer needs, especially in channel use and preferences. This note guides customer service business and technology leaders toward a three-phase omnichannel strategy to fulfill a broad spectrum of customer needs. Insights ...

Analyst(s):   Rupinder Chandhok   |   Jennifer MacIntosh   |   Francesco Vicchi   |   Eric Keller
Premium Research Sep 2026
... must do so within their current budgets. This research highlights what cost-efficient audit departments do differently. CAEs can use these insights to guide decisions around how to drive cost-efficiency in their function. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading ...

Analyst(s):   Maria Wahlstrom
Premium Research Sep 2026
... across life, pensions, and property and casualty are scaling generative AI, predictive analytics, and digital ecosystems to drive ROI. This research guides technology leaders on adoption maturity, regional trends, and actions to assess their current digital capabilities and plan their modernization efforts ...

Analyst(s):   Laurie Shotton   |   Aviral Vyas
Research Sep 2026
... scale the AI-native SDLC. To realize maximum value from AI, software engineering leaders must invest in coding agent harness engineering to extend and guide coding agents executing complex, multistep workflows. Overview Introduction Description Benefits and Uses Risks Recommendations Gartner Recommended ...

Analyst(s):   Brian Minning   |   Manjunath Bhat   |   C.A. Swan   |   Gary Olliffe
Research Jul 2026
... Access Insights Already a Gartner client? Transform your risk committee reporting from a passive compliance exercise into a strategic driver. This guide equips ERM leaders to cut through information overload, align reporting with board priorities, and force the definitive decisions required to mitigate ...

Analyst(s):   Tim Faulkner
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