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Premium Research Jun 2026
... heads of infrastructure and IT operations should evaluate both DEX and DEM tools. This research compares their distinct capabilities and use cases to guide tool selection and deployment strategy. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Stuart Downes   |   Padraig Byrne   |   Dan Wilson
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Premium Research Jul 2026
... library helps HRBPs assess organization design, evaluate organization design options and implement the new organization design using templates and guides. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Simrat Kaur
... Gartner for Customer Service & Support Newsletter The Gartner Customer Service & Support Executive Newsletter includes the latest customer service news, including insights like emerging issues and trends impacting the customer service function, customer service leadership insights and more. Sign up now ...
Premium Research Apr 2025
... CHROs are gearing up for cost optimization while juggling expenses like return-to-office initiatives and talent strategy adaptation. Use this document to compare how U.S. private sector organizations are reacting to and influencing the talent market in the second quarter of 2025. Overview Data Insights ...

Analyst(s):   Trisha Rai   |   Dion Love
Premium Research Dec 2023
... Generative AI marks the start of the next industrial revolution. This research collection will provide technology and service providers a view of the top GenAI trends impacting semiconductors, services, applications and infrastructure software. Strategic Planning Assumptions Analysis Research Highlight ...

Analyst(s):   Niketa Patel   |   John-David Lovelock
Webinar On-Demand
... Understand how to effectively utilize Gartner resources to address CIO and IT leadership priorities •Apply lessons from a real-world AI use case to guide your own journey from strategic planning to technical implementation Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com ...

Analyst(s):   Soyeb Barot   |   Richard Bartley
Premium Research Sep 2025
... Hacking groups are exploiting organizations through Salesforce orgs using a combination of social engineering and misconfigurations. Use this research to understand your risk and take action to uphold your critical duty under the Salesforce Shared Responsibility Model. Overview Analysis Recommendations ...

Analyst(s):   Simon Whight   |   Akif Khan   |   Alex Michaels   |   Patrick Hevesi
Premium Research Aug 2025
... As data management platforms expand, D&A leaders are simultaneously demanding simpler, faster and more intelligent tools. These cool vendors exemplify a shift from the existing “modern data stack” to a new generation of lightweight tools that prioritize automation over complexity. Overview Analysis Gar ...

Analyst(s):   Michele Launi   |   Aaron Rosenbaum   |   Nina Showell   |   Ehtisham Zaidi   |   Robert Thanaraj   |   Masud Miraz
Premium Research Mar 2026
... on generic market benchmarks to set sales pay mix, which can overlook meaningful differences across roles. In addition to market data, this tool enables CSOs to optimize pay mix by factoring in role design, opportunity complexity and seller influence on results. When to Use Directions for Use Gartner ...

Analyst(s):   Dave Egloff
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