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Research Feb 2021
... The connected car ecosystem is a key component to future growth and profitability in the automotive sector. However, connected car programs often encounter headwinds that jeopardize future investment. This research provides CIOs with guidance on how to enhance connected car profitability. Gartner Ins ...

Analyst(s):   Jonathan Davenport   |   Pedro Pacheco   |   Chris Meering
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Research Oct 2025
... client? Incremental value from GenAI and AI sales agents, broadening functional scope and increasing global adoption will drive the CRM sales software market from a forecast $28.7 billion in 2025 toward a healthy CAGR of 12.8% through 2029, despite an uncertain global business environment outlook. Overview ...

Analyst(s):   Roland Johnson   |   Julian Poulter   |   Amarendra .
Research Aug 2026
... Access Insights Already a Gartner client? Payment innovations are enabling banks to compete and partner with fintechs, influence customer demand for products and services, and influence regulatory actions globally. Bank CIOs can use this Hype Cycle to make practical business decisions and prioritize ...

Analyst(s):   Peter Ryan   |   Debbie Buckland
... responsible for offering development and technical strategy for a global information management practice, helping bring a number of successful cloud-based offers to market, and managing relationships with key suppliers. Developing content services (e.g., ECM) and digital workplace strategies Preparing for migration ...
Research May 2021
... Already a Gartner client? Worldwide content services software market grew 6.7% in USD in 2020, down from 10.8% in 2019. Content services platforms declined at the rate of 1.7% even as content collaboration tools grew at 19.3%. Box edged out IBM for the fourth position. Google, Microsoft and Alfresco had the ...

Analyst(s):   Craig Roth   |   Neha Gupta
... needs. Industry Professional Services Revenue Approx. $100M Employees < 1,000 Related Gartner resources Gartner HR Score CHRO guide for HR Transformation Executive FastStart for CHROs ...
Research Apr 2025
... Access Insights Already a Gartner client? The Services market grew by 4.8% in current U.S. dollars (5.5% in constant U.S. dollars) to reach $1.6 trillion in 2024. Amazon replaced Accenture as the No.1 services provider. Overview Table of Contents List of Tables Gartner Recommended Reading Notes Gartner ...

Analyst(s):   Tom Coshow   |   Katie Gove   |   Hardeep Singh   |   Danny Ryan   |   Ed Anderson   |   Matthew Brown   |   Grigory Betskov   |   Roshni Mathew   |   Cathy Tornbohm   |   Scott Frederick   |   Neha Sethi   |   Kratu Gupta   |   Anupama .   |   Chrissy Healey   |   Srujan Akurathi   |   Ben Fieselmann   |   Fabio Di Capua   |   Ankit Singh   |   David Ackerman   |   George Sellner   |   Mohit Khemka   |   Eric Cheung   |   Sid Nag   |   Rahul Yadav   |   Robert Brown   |   Colleen Graham   |   Brendan Williams
Research Mar 2021
... This Ignition Guide helps CIOs increase the clarity and actionability of their presentations. CIOs can use the tools in this guide to adapt their communication style to their audience, create compelling presentation content and rehearse delivery techniques. Overview Steps Review Your Performance Recommended ...

Analyst(s):   CIO Research Team
Premium Research Sep 2024
... This five-stage change management guide provides HR leaders with a step-by-step process and comprehensive suite of tools and templates. This guide will help HR leaders plan and execute enterprise change initiatives that maximize adoption and minimize resistance and fatigue. Overview Steps Gartner Recommended ...

Analyst(s):   Human Resources Research Team
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