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Research Jul 2026
... Access Insights Already a Gartner client? AI-related aspirations are affecting most aspects of data management. In particular, a focus on context layers and semantics, combined with sovereignty concerns, is driving risk and governance innovation. Data and analytics leaders can use this research to hel ...

Analyst(s):   Adam Ronthal
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Research Jun 2026
... Access Insights Already a Gartner client? Efficient IT operations reduces costs, enhances resilience and security, strengthens governance, and increases throughput. Heads of I&O can use this Hype Cycle to accommodate a shift toward increasing autonomy, aligning their operations with the democratized l ...

Analyst(s):   Leo Li   |   Tobi Bet   |   Mark Margevicius   |   Paul Wang   |   Roger Williams
Research Jun 2026
... Access Insights Already a Gartner client? Cloud-delivered AI services are driving renewed attention and interest in cloud computing as AI dominates enterprise focus. Cloud usage has expanded beyond traditional cloud use cases to support AI adoption initiatives. This Hype Cycle helps heads of I&O track ...

Analyst(s):   David Smith   |   Ed Anderson
Research Jul 2026
... Access Insights Already a Gartner client? Agentic automation is poised to become one of the most transformative trends of modern process automation, but emerging technologies and practices can be difficult to gauge. Enterprise leaders can use this Hype Cycle to understand developing innovations and as ...

Analyst(s):   Arthur Villa   |   Adam Briggs
Research Jun 2026
... Access Insights Already a Gartner client? Robotic process automation (RPA) provides a broad spectrum of capabilities that enable enterprise application and software engineering leaders to drive operational efficiency and scale within their process automation initiatives. This research evaluates 10 RPA ...

Analyst(s):   Arthur Villa   |   Adam Briggs   |   Melanie Alexander   |   Saikat Ray   |   Sachin Joshi
Research Jun 2026
... Access Insights Already a Gartner client? This research assesses the business impact, maturity level and adoption speed of innovative storage technologies. Heads of I&O can use these insights to engineer resilient, future-ready storage architectures that balance high-performance delivery with shifting ...

Analyst(s):   Julia Palmer
Research Jul 2026
... Access Insights Already a Gartner client? AI is accelerating CRM innovation, with agentic capabilities reshaping how work is planned, executed and governed across marketing, sales, service and commerce. This Hype Cycle helps application leaders prioritize high-impact CRM innovations and sequence inves ...

Analyst(s):   Olive Huang   |   Nic Breidel   |   Ilona Hansen   |   Irina Guseva
Research May 2026
... Access Insights Already a Gartner client? Process intelligence platforms are the sensory system and governance plane to support autonomous business operations. Enterprise architecture and application leaders should assess these platforms against their ability to transition from passive process visibil ...

Analyst(s):   David Sugden   |   Tushar Srivastava   |   Marc Kerremans
Premium Research Jun 2026
... Multicloud strategy continues to be an operational reality in many enterprise organizations. Observability governance and solutions must now accommodate the increased use of AI infrastructure. Infrastructure platform engineers should use this guidance framework to establish holistic observability ac ...

Analyst(s):   Dylan Roberts
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