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Research Aug 2026
... controls framework helps prioritize resources, improves risk visibility, and supports the success of the cybersecurity program. This note details criteria for selecting a primary framework aligned with your team’s and organization’s maturity level to keep pace with these evolving cyber risks. Insights at a ...

Analyst(s):   Oscar Isaka   |   Victoria Cason   |   Tisha Bhambry   |   Alex Michaels
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Research Oct 2026
... Access Insights Already a Gartner client? CFOs can build and validate an auditable headcount model with Claude for Excel through five governed steps. Apply the provided sample prompts and checks to audit data, resolve flagged decisions, control assumptions, review each workbook tab, and run scenarios ...

Analyst(s):   Shankar K
Research Jun 2020
... The security software market grew 13.9%, reaching $43.2 billion in 2019. Growth continued to be driven by demand for cloud-based solutions, better detection and response capabilities, increasing regulations and an evolving threat landscape. Overview Market Share Data Overall Market Segment Performance ...

Analyst(s):   Rustam Malik
Research Aug 2026
... leaders should use this methodology to classify data agents by expected cost and value impact to prioritize their agentic data and analytics deployments for the best ROI. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Contributors Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Ray Collins   |   Adam Ronthal
Research Aug 2026
... plateau unless shared services organizations evolve their operating model to deliver AI-driven process transformation as virtual teams, blending fit-for-purpose AI agents with human expertise and specializing in AI governance. Overview Strategic Planning Assumptions Introduction Future State Current State ...

Analyst(s):   Silvia Pontini
Research Aug 2026
... service experiences with a single-entry unified conversational interface. While a digital IFD is a popular starting point, this research provides guidance for when voice AI is the most effective way to serve the customer. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta   |   Ian Elliott
Premium Research Oct 2026
... AI-enabled productivity gains often benefit system integrators more than clients. Organizations using a single commercial model may pay for efficiency gains without sharing in the value. Structure implementation SoWs with blended commercial models aligned to the work to capture AI benefits. Insights ...

Analyst(s):   Mark Whitehouse
Premium Research July 17 2026
... and response (XDR) interoperability that includes the use of endpoint detection and response (EDR), network detection and response (NDR), or other extended telemetry and response capabilities Third-party data lake platform integrations for storage and search Who should consider purchasing security information ...
Research Jul 2026
... Access Insights Already a Gartner client? This research informs learning and development leaders about the latest technology innovations in the market. The insights into learning technologies help L&D leaders assess and prioritize investments, evaluate maturity and timing, and factor in potential adoption ...

Analyst(s):   Jeff Freyermuth   |   Lee-Anne Vallée
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