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Premium Research Feb 2026
... empowering organizations to streamline and personalize omnichannel communications through APIs, software development kits and no-code tools. This note guides CIOs to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
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Premium Research Sep 2026
... life cycle operations that establish and maintain trust in agent behavior. Software engineers should use this research to learn the essential patterns for evaluating, observing, and containing AI agents. Overview Analysis Recommendations Conclusion Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Kyle Davis   |   Gary Olliffe
Premium Research Oct 2026
... Divisional CIO, and Technology Leadership communities share their views on their infrastructure hosting mix, reliance on on-premises infrastructure for critical services, and data center resilience practices. Overview Summary of Results Survey Results Detail Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research Oct 2026
... integration now encompasses data, processes, applications and AI agents. This research helps application architects select the simplest MCP approach for exposing Salesforce and cross-application capabilities to AI agents. Insights at a Glance Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Simon Whight
Premium Research Apr 2024
... Accelerated demand for custom software development requires a well-defined sourcing strategy. Sourcing, procurement and vendor management leaders must use this tool to create a sourcing strategy and make the best decisions. Gartner Research ...

Analyst(s):   Danny Ryan   |   Luis Pinto   |   Katie Gove   |   Jaideep Thyagarajan   |   Gunjan Gupta   |   Oleksandr Matvitskyy
Premium Research Feb 2024
... strategies and budget appropriately. These resources will help CMOs navigate these advancements through a holistic process that positions their organizations for success. Strategic Planning Assumption(s) Analysis Research Highlights Gartner Research ...

Analyst(s):   Noam Dorros
Premium Research Jan 2025
... Executive leaders are concerned about what U.S. tariffs will mean for corporate strategy, business continuity and profitability. General counsel can help organizations navigate this change by partnering with the CSCO and the CFO to assess impact and evaluate potential actions. Gartner Recommended Reading ...

Analyst(s):   Dian Zhang   |   Laura Cohn
Premium Research Sep 2026
... template helps heads of supply chain planning define impact-based thresholds, clarify decision rights and accelerate decisions. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mario Almanza Turrado
Premium Research Sep 2026
... sensitive information requires a comprehensive data protection strategy across all M365 services. To fully secure their environment, security architects must evaluate Microsoft’s native data protection features and supplement them with third-party solutions for complete coverage. Overview Problem Statement ...

Analyst(s):   Eric Grenier
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