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Research Feb 2021
... Access Insights Already a Gartner client? Digital business is challenging CSPs’ traditional business and operating models. CSPs must transform for agility, innovation, operations at scale and ecosystem participation. We advise CSP CIOs on strategy and innovation enablement, transformation, technologies ...

Analyst(s):   Mentor Cana
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Research Feb 2022
... Access Insights Already a Gartner client? Digital business is challenging CSPs’ traditional business and operating models. CSPs must transform for composability, innovation, operations at scale and ecosystem participation. We advise CSP CIOs on strategy and innovation enablement, transformation, technologies ...

Analyst(s):   Mentor Cana
Research Jun 2026
... Access Insights Already a Gartner client? As customer expectations for relevance and personalization continue to rise, traditional search and product discovery solutions often struggle to deliver differentiated experiences. Digital commerce leaders should prioritize AI-driven capabilities when integrating ...

Analyst(s):   Aditya Vasudevan   |   Sandy Shen   |   Noam Dorros   |   Mike Lowndes
Research May 2026
... Access Insights Already a Gartner client? Technology is vital for managing supply chain risks amid rising global disruptions. This research will help chief procurement officers prioritize platforms with advanced automation, AI analytics and multitier visibility, focusing on data accuracy, predictive ...

Analyst(s):   Cheryl Van Dyke   |   Cian Curtin   |   Martin Shreffler
Premium Research Mar 2026
... outages and security incidents as systems become more complex with AI advancement, making it essential to implement observability platforms. This note guides heads of infrastructure and operations to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons ...

Analyst(s):   Peer Community Contributor
Research Mar 2023
... Access Insights Already a Gartner client? This report contains worldwide market share for hard-disk drive vendors for PC-/consumer-grade, business-critical/nearline enterprise-grade HDDs and mission-critical enterprise-grade HDDs in 2022. It provides a view in terms of units, capacity, revenue and average ...

Analyst(s):   Chandrashekar S   |   Amit Goyal   |   Stephanie Baghdassarian
Webinar On-Demand
... In today’s crowded and rapidly evolving agentic AI market, the real challenge for product leaders isn’t just messaging, it is to build a roadmap of reliable and in-demand solutions that deliver measurable value. By 2028, Gartner predicts that 33% of enterprise software applications will include agentic ...

Analyst(s):   Raymond Paquet   |   George Brocklehurst
Premium Research Oct 2025
... Survey found that 87% of procurement leaders lack the right talent for future needs. This guide helps CPOs identify leadership gaps, design development solutions, and evaluate or adapt procurement leadership programs. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Fareen Mehrzai
Research Jan 2021
... provider covered in our communications platform as a service Market Guide, in the first quarter of 2021 in order to enhance its collaboration offerings. Customers, including service provider CIOs, of IMImobile and Cisco alike should prepare for potential changes. Overview Analysis Impacts and Recommendations ...

Analyst(s):   Daniel O'Connell   |   Brian Doherty
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