... Technology and service providers must ensure they remain attuned to changing market dynamics as enterprise IT spending continues the shift to cloud from 2020 through 2024 and in the wake of COVID-19. Overview Introduction Market Trend Gartner Recommended Reading Note 1: Forecast Revenue by Cloud Shift Category ...
Analyst(s): Colleen Graham | Michael Warrilow | Ed Anderson
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... most customer journeys spanning multiple channels, seamless cross-channel transitions are essential to provide a consistent customer experience. This guide helps customer service and support leaders create an omnichannel strategy optimized to low-effort customer resolution across channels. Overview Steps ...
... To stay ahead, banking and investing CMOs must build functional capabilities, ensure customer relevance and optimize delivery. Use this guide of industry-specific research to prioritize investments, adapt marketing strategies and execute tactics in a changing landscape. Analysis Research Highlights ...
... portfolios with diverse operational challenges. Intelligent operations streamline these processes through digital technologies. CIOs can leverage this guide to implement capabilities and technologies that enhance intelligent operations. Analysis Next Steps Definition Gartner Recommended Reading Gartner Research ...
... Heads of enterprise risk management (ERM) can use this guide to determine an executive risk committee (ERC) or other risk committee’s objectives, select committee members, establish the appropriate operating structure, identify success measures to track, and create the risk committee charter. Gartner ...
Analyst(s): Enterprise Risk Management Research Team
... This guide will help data privacy officers conduct a cross-functional data inventorying and mapping initiative to better understand the flow of high-risk data throughout the organization, ensuring compliance with emerging regulations. Overview Steps Recommended by the Authors Gartner Insights Abstract ...
... services market contracted 1.1% in U.S. dollars (-1.0% in constant currency) in 2020 to $201.4 billion. Spend on consulting services was most heavily impacted in 2Q20 as organizations sought to pause, postpone or cancel engagements due to the uncertainty of the business environment. Overview Market Share ...
Analyst(s): Dean Blackmore | Chrissy Healey | Neha Sethi | Brendan Williams
... Access Insights Already a Gartner client? The metadata management software market grew at 19.5% in U.S. dollars in 2022 to reach $1.86 billion. Rapid growth was well supported by the top three vendors by market share, with an aggregate growth of 23%. Table of Contents List of Tables Overview Gartner ...
... Global end-user spending on data management software is projected to reach $21.6 billion by 2029 at a five-year CAGR of 9.3%. Growth is driven by demand for robust integration, governance and metadata management tools to handle rising data complexity and enable rapid, decentralized decision making. Overview ...
Analyst(s): Robin Schumacher | Harshita Chibber | Sharat Menon